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Sanni Nelimarkka

Master student, senior customer service agent

Work experience

Apr 2007Present

Senior Customer Service Agent

ManpowerGroup Solutions
- Customer service work - Payment issues - Complaint management - Sales support

Education

2015

Jyväskylän yliopisto

Swedish language and literature, teacher's educational studies, special education

Skills

Communication
Negotiation
Mobile Communications
Complaint Management
ICT
Language Teaching
Teaching
Customer Support
Telecommunications
Linguistics
Employee Training
Swedish
Call Centers
Customer Service