Sanni Nelimarkka

Master student, senior customer service agent

Work History

Work History
Apr 2007 - Present

Senior Customer Service Agent

ManpowerGroup Solutions
- Customer service work - Payment issues - Complaint management - Sales support

Education

Education
2015

Jyväskylän yliopisto

Swedish language and literature, teacher's educational studies, special education

Skills

Skills

Communication

Negotiation

Mobile Communications

Complaint Management

ICT

Language Teaching

Teaching

Customer Support

Telecommunications

Linguistics

Employee Training

Swedish

Call Centers

Customer Service