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Sanketini Narayan

Assistant Manager - Training and Development


An MBA with approximately 12 years of experience in the area of Training & Development across different domains which includes IT, Hospitality sector, Education sector and Consulting firms.

I am seeking a challenging role in the field of Learning & Development with a progressive organization where I can utilize my skills, knowledge, and experience to achieve high standard of quality in training and to perform the best of my abilities so that I can bring up effective change resulting in the benefit of the organization.

Core Competencies

Training Needs Analysis
Designing the training curriculum
Formulation of training policies
Formulation of annual and monthly training calendar
Creation of learning content
Delivery of training and effectively organize, manage resources to meet deadlines 
Designing Induction/On- boarding process
Training Evaluation
Set up performance metrics for Learning & Development
Recruitment & Performance Management

Work experience

Mar 2010Nov 2015

Learning & Development Manager

OpenText technologies – India                      
  • Conduct Training Needs Analysis to identify the training needs pertaining across all the departments of the organization.
  • Meet with the eligible employees and their line managers to identify KSA requirements both in technical & behavioural aspects.
  • Plan departmental/ functional forecast costs and allocate the training budget as per the priorities of the organizational goals.
  • Identify internal and external trainers to fulfil the training needs.
  • Responsible for preparing annual/quarterly/monthly training calendar and also ensure that they are well executed.
  • Work with the Content Development team in designing the learning content ensuring that it is in line with the functional requirement.
  • Publish learning dashboards to the management team and work with them to meet all the learning objectives of the organization including mandatory compliance training.
  • Responsible for delivering training on soft skills like Presentation skills, Communication skills, Time Management, Team Building, and other behavioural training programs like Business etiquette, Assertive communication, Meeting etiquette, etc.
  • Promote and adopt various methods of training and learning like on-the-job training, e-learning, mentoring and web based trainings/ seminars.
  • Design and deliver Induction program to new hires and frequently update induction training material with the latest and relevant information.
  • Create the training modules which not only facilitate smooth On-boarding but also ensure preparedness of new hires for ‘on- the- Job’ process training.
  • As part of training evaluation, collect employee feedback at the end of every learning and development intervention, and provide reports to the stake holders associated with them.
  • Provide regular feedback to the employees in an effective way which will boost their productivity, accountability and help them strive towards continuous improvement.
  • Design an effective process for evaluation of learning by utilizing best practiced frameworks that will help assess ROI of the training.
  • Schedule and conduct regular meetings with the management to seek areas of improvement in terms of training and ensure the quality of training is always progressive.
  • Monitor the training attendance and put in place the corrective actions if needed.
  • Maintain all relevant training records and generate monthly reports.
  • Participate in business and management discussions to understand business priorities and goals so that there is strong contribution in process improvement initiatives. 
  • Deliver appropriate individual and group coaching sessions to the staff, in-house trainers and management teams.
  • Work closely with the HR team to develop mechanisms and frameworks to design career paths for the employees. Provide administrative support in implementing these career paths.
  • Extend active support in implementation of the organizational initiatives for overall development of the organization.
Jan 2007Oct 2009

Sr. Soft skills Trainer

Mafoi Training Academy – India     
  • Interact with Clients, effectively communicate with them to ensure undistorted transition of key information to understand the training needs.
  • Deploy a strong Assessment Model to measure how effectively training requirements are captured.
  • After the requirements/needs analysis, be responsible for planning, designing and preparing the training curriculum to best suit the requirements.
  • Coordinate with the authorities of universities, colleges, companies and other external resources to conduct soft skills training sessions.
  • Design the training modules as per the client’s requirements.
  • Be responsible for developing the training material like handouts, PPTs, booklets, etc. whatever is required for specific modules.
  • Make sure the training material is up to date.
  • Deliver soft skills training on the following topics:

  Language Enhancement Skills and other modules in language as required, Communication skills, Presentation skills, Team building, Business Etiquette, Email Etiquette , Time management, etc.

  •  Come up with the best practices of training like different kind of activities to ensure maximum level of participation of the attendees.
  • Evaluate the effectiveness of the training programs and learning of participants by conducting periodic meetings with them to provide individual feedback.
  • Ensure that the participation of the individuals in training sessions is captured for future reference and to generate reports when needed.
  • Strive for continuous improvement of the training practices in order to make them as effective as possible.
  • Trained more than 600 participants from corporate, aviation, hospitality and education sector.
  • Plan, design and develop the content for ‘Train the Trainer’ program and ensure that the program is well executed.
  • Initiate and conduct comprehensive training programs for staff to enhance expertise, boost productivity and help stay current on training methodologies.
Jul 2003Nov 2006

Soft skills Trainer

Creative Advisor’s Pvt Ltd – India               
  • Started career as a recruiter and as recruiter, my responsibilities were to involve in the process of recruitment.
  • Work closely with the Hiring Managers of the client to develop relationship and to understand overall recruitment needs.
  • Based on the requirements from clients, sourcing of relevant profiles from multiple job portals.
  • Screening of the profiles and assess the skill set to get the right profiles.
  • Post profiles screening, design the questionnaire to be used for effective selection procedure.
  • Schedule, follow-up and coordinate with the candidates to ensure showing-up for interview and post interview, provide feedback from interviewer to the candidate.
  • Develop and manage strong consultative relationships with the hiring managers and candidates.
  • Effectively coordinate and negotiate with the clients to support timelines for deliverables.
  • Ensure the SLAs are met to process a profile right from the screening till its selection.
  • Take care of the entire process of Induction/On-boarding for new hires.
  • Prepare all the required training material like PPTs, booklets, etc. for induction.
  • Participate in ‘Train the Trainer’ sessions for continuous improvement and to stay in touch with the latest training methodologies.
  • Participate in brain storming sessions to come up with new modules in the area of soft skills training.
  • Ensure the best customer satisfaction with periodic reviews and information feedback.


Apr 2001Jun 2003


Andhra university

Master’s in Business Administration, secured 61 % 

Personal Information 

Date of birth : 23rd July 1980

Marital Status:  Married