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Summary

An MBA with approximately 12 years of experience in the Human Resources across different domains which includes IT, Hospitality sector, Education sector and Consulting firms.

I am seeking a challenging role in the field of HR with a progressive organization where I can utilize my skills, knowledge, and experience to achieve high standard of quality in training and to perform the best of my abilities so that I can bring up effective change resulting in the benefit of the organization.

Core Competencies

Recruitment 

Employee Engagement 

Performance Management

Handling Employee Grievances
Designing Induction/On- boarding process
Employee relations

Program Management

Facilitation experience 

Work experience

Mar 2010Nov 2015

HR Manager

OpenText technologies – India                      

Recruitment:

  • Seek manpower requirements along with details and justifications with line managers and department heads.
  • Seek details and justifications, provide inputs to help fine tune the requirements.

Employee Engagement:

  • Come up with programs/events to make employees actively participate in HR in them.
  • Develop effective partnership with employees, managers and ensure positive work environment.
  • Create a robust employee network by conducting events.

Performance Management:

  • Implement performance management initiatives in order to ensure enhanced knowledge and skills transfer.
  • Manage the Annual Appraisal Reporting System to ensure t goals are set for new staff and that effective mentoring and periodic reviews are conducted.

Training & Development:

  • Conduct Training Needs Analysis to identify the training needs pertaining across all the departments of the organization.
  • Schedule and conduct regular meetings with the management to seek areas of improvement in terms of training and ensure the quality of training is always progressive.
  • Promote and adopt various methods of training and learning like on-the-job training, e-learning, mentoring and web based trainings/ seminars.
  • As part of training evaluation, collect employee feedback at the end of every learning and development intervention, and provide reports to the stake holders associated with them.

Handling Employee Grievances:

  • Handle staff grievances and disciplinary issues and provide appropriate guidelines to line managers for efficient and satisfactory resolution of the same in line with HR policies and procedures.

 Employee Orientation:

  • Design and deliver Induction program to new hires and frequently update induction training material with the latest and relevant information.
Jan 2007Oct 2009

Sr. Soft skills Trainer

Mafoi Training Academy – India     
  • Interact with Clients, effectively communicate with them to ensure undistorted transition of key information to understand the training needs.
  • Deploy a strong Assessment Model to measure how effectively training requirements are captured.
  • After the requirements/needs analysis, be responsible for planning, designing and preparing the training curriculum to best suit the requirements.
  • Coordinate with the authorities of universities, colleges, companies and other external resources to conduct soft skills training sessions.
  • Design the training modules as per the client’s requirements.
  • Be responsible for developing the training material like handouts, PPTs, booklets, etc. whatever is required for specific modules.
  • Make sure the training material is up to date.
  • Deliver soft skills training on the following topics:

  Language Enhancement Skills and other modules in language as required, Communication skills, Presentation skills, Team building, Business Etiquette, Email Etiquette , Time management, etc.

  •  Come up with the best practices of training like different kind of activities to ensure maximum level of participation of the attendees.
  • Evaluate the effectiveness of the training programs and learning of participants by conducting periodic meetings with them to provide individual feedback.
  • Ensure that the participation of the individuals in training sessions is captured for future reference and to generate reports when needed.
  • Strive for continuous improvement of the training practices in order to make them as effective as possible.
  • Trained more than 600 participants from corporate, aviation, hospitality and education sector.
  • Plan, design and develop the content for ‘Train the Trainer’ program and ensure that the program is well executed.
  • Initiate and conduct comprehensive training programs for staff to enhance expertise, boost productivity and help stay current on training methodologies.
Jul 2003Nov 2006

Soft skills Trainer

Creative Advisor’s Pvt Ltd – India               
  • Started career as a recruiter and as recruiter, my responsibilities were to involve in the process of recruitment.
  • Work closely with the Hiring Managers of the client to develop relationship and to understand overall recruitment needs.
  • Based on the requirements from clients, sourcing of relevant profiles from multiple job portals.
  • Screening of the profiles and assess the skill set to get the right profiles.
  • Post profiles screening, design the questionnaire to be used for effective selection procedure.
  • Schedule, follow-up and coordinate with the candidates to ensure showing-up for interview and post interview, provide feedback from interviewer to the candidate.
  • Develop and manage strong consultative relationships with the hiring managers and candidates.
  • Effectively coordinate and negotiate with the clients to support timelines for deliverables.
  • Ensure the SLAs are met to process a profile right from the screening till its selection.
  • Take care of the entire process of Induction/On-boarding for new hires.
  • Prepare all the required training material like PPTs, booklets, etc. for induction.
  • Participate in ‘Train the Trainer’ sessions for continuous improvement and to stay in touch with the latest training methodologies.
  • Participate in brain storming sessions to come up with new modules in the area of soft skills training.
  • Ensure the best customer satisfaction with periodic reviews and information feedback.

                      Education

Apr 2001Jun 2003

MBA

Andhra university

Master’s in Business Administration, secured 61 % 

Personal Information 

Date of birth : 23rd July 1980

Marital Status:  Married