Sanket Ghavate
Senior Data Analyst at Avaya
- Pune Area, India, IN
- 9764000819
- [email protected]
A Senior Data Analyst with over 8 years of experience around Data analysis and managing
Global on-boarding process for Avaya Business partners and Direct customers along with outstanding customer/end user satisfaction.
Extremely passionate, customer focused and goals oriented
Consistent, proven track record as a high achiever
Excellent organizational skills; stress and pressure tolera
Multicultural diversity, quick learner
- Identify process improvements to streamline data collection and report generation
- Provide data driven analysis of business processes to improve customer focus, efficiency, accuracy, and effectiveness of these processes.
- Create weekly, monthly, and quarterly reports (Resource utilization, Turnaround time calculation, etc..)
- Research and analyze actionable data to the General Manager to enable proactive business decisions and/or react quickly to the changing business environment
- Analysis, research and query large data sets using various tools
- Handling Production Issues and Releases
- Maintaining Data-Backup and Recovery
- Presenting writing conclusions and results gained from researching the data
- Preparing Excel spreadsheets and PowerPoint presentation to explain the results