General Manager, Solutions: Unified Communications and Healthcare
The Group is responsible for Nortel’s Vertical Strategy and vertical specific Solutions. The first Vertical of focus is Healthcare. The Group is responsible for creating and introducing an innovative set of healthcare communication enabled business process solutions. The Group is also responsible for creating a healthcare savvy sales/SE force as well as a healthcare specific GTM and services capabilities. The group is also responsible for large complex reference UC solutions.
·Grew Nortel’s business in Healthcare 30% through 2008 (Double the Market Growth rate) and is forecast to grow by 7-9% through 2009 (Double The market Growth Rate). Drove several GTM enhancements including segmentation of healthcare specific Sales force, New region/channel development, Channel certification program and Integration with Clinical applications providers.
·Set up new team and processes for Complex Unified Communications and Healthcare Solution reference architecture, development, support, integration capability for Nortel. These solutions are targeted at the large enterprise and included Nortel/MSFT UC solutions along with Nortel Data, Voice, IVR/CC products and 3rd part products/services. This involved working across many business units to drive a set of solutions that met and exceeded customer requirements.
Responsible for the overall Healthcare solutions P&L including-Product management, R&D, Business Development and Solutions Marketing. Delivered Innovative Healthcare Communication Enabled Business Process (CEBP) solutions that help accelerate the Business process for Healthcare providers through the use of Unified Communications, Mobility and 3rd party products that met and exceeded customer requirements.