Experienced Retail Professional with highly developed customer service and management expertise seeking to obtain a position within a forward looking company offering dynamic challenges and opportunity for professional growth.


  • A dynamic Retail Manager specialized in visual display and merchandising.
  • A demonstrated achiever with exceptional interpersonal and customer service skills.
  • Leads by example; an extraordinary leader and team member skilled in communicating clearly and effectively, learning new concepts quickly and working well under pressure.
  • Successfully employs critical thinking, problem solving and situational awareness to make effective business decisions.
  • Makes a positive impact through exceptional time management and administrative proficiencies.




The Grier School

Work History

Work History
Oct 2008 - Present

Customer Service Associate

Slavinski's Bakery
  • Provided first-rate customer service filling pre-orders and assisting with walk-ins.
  • Assisted Baker with the finishing of pastries, cakes and breads.
Oct 2004 - Sep 2007

Merchandise Specialist

  • Effectively merchandised sales floor by executing floor plans and plan-o-grams.
  • Maintained all visual merchandise standards and marketing strategies.
  • Accomplished daily and weekly sale sets.
  • Conveyed a positive image to the public and provided exceptional customer service.
Mar 2004 - Aug 2004

Child Care Provider/Nanny

Studio 29
  • Provided child care services for preschool age children.
  • Instructed Preschool level education and facilitated positive social growth.
  • Coordinated and maintained assigned household through effective time management.
Jul 2003 - Mar 2004


  • Executed all aspects of daily operations and dramatically increased average daily sales by consistently doubling projected monthly sales goals.
  • Significantly decreased shrink by 35% from previous year by meeting and exceeding all organizational objectives and business metrics.
  • Effectively managed sales teams and accomplished weekly merchandising in accordance with current marketing and sales promotions.
Jun 2002 - Jul 2003

Assistant Manager

  • Successfully managed sales teams and directed daily operations, merchandising, inventory management and Loss Prevention.
  • Increased sales revenues by streamlining operations and timely execution of merchandising.
  • Interviewed, hired and trained new employees and composed weekly sales recaps.
Mar 2001 - Jun 2002

Assistant Manager

Industry 24/7
  • Coached sales teams to drive results by meet organizational objectives.
  • Provided customer service, merchandising and implemented floor designs.
  • Personally developed and implemented an new inventory control system to better manage merchandise by utilizing "Retail ICE" software.
  • Effectively reconfigured and improved office filing system, establishing stockroom organization standards to increase operational efficiency.