Sandra R. Washington

  • Fairburn, GA
  • srwash19@gmail.com
Sandra R. Washington

Intern Hospital Social Worker

Summary

Mental health professional experienced in working in diverse government environment requiring strong organizational, technical and interpersonal skill. Experience include the assessment of psychosocial problems that cause distress, impacting the health condition and creating barriers to care. Researching and arranging adequate housing and transportation. Skilled in working with members of the interdisciplinary team, from working with Veterans and/or their families who call or walk in for assistance, and screening tools, and community professionals. Knowledgeable of medical center organizational structure, missions, functions, processes objective and policies. Trustworthy, ethical and discreet, committed to superior service. Ability to organize, coordinate, and prioritize many work assignments, both individual and team related. Skilled in utilizing Microsoft Office and comparable software to include downloading, formatting, exporting and importing files. Ability to analyze, and gather evidence to write clear concise reports. Confident and poised in interactions with individuals on all levels. Detail oriented and resourceful in completing projects; able to multi-task effectively.

Work History

Work History
Sep 2008 - Present

Quality Management Assistant

Department of Veteran Affairs
  • Manage Medical Center data base for patient care quality of care and medical services
  • Perform administrative duties such as preparing reports, correspondence, organizing records, purchase preparation, and conduct special assignments to gain detail understanding of government regulations.
  • Perform safety evaluations in the Vet Center as required by VA standards.
  • Prepare, update and analyze certification affidavits and scheduling projects regarding with Vet Center vendors.Collect, analyze, and prepare financial data for annual Vet Center budget up to $400K
  • Conduct market research to ensure Vet Center budget is in accord with VA fiscal policy
  • Maintain financial accounting for the Vet Center and monitor the use of funds.
  • Utilize budget cost, salary cost and GSA leasing data to compute Cost Per Veteran Visit
  • Implemented and monitored contact tracking procedures insuring prompt delivery to Specialists.
  • Implement and monitor client intake for tracking of daily operations.
  • Manage office expenses of $50, 000+ annually utilizing quantitative and analytical skills
  • Lead and participate in projects implementing new technology and services.
  • Perform target inquires to determine eligibility, interview clients to obtain information required and reviews client records for accuracy and completeness

Jan 2015 - May 2015

Intern, Hospital Social Worker

Gwinnett Medical Center-Lawrenceville

                                                                                  

Jonathan Hope, MSW-Supervisor

Social Worker/Coordinator Care

February 2015-Present

  • Conducted patient interviewing sessions for safe and responsible discharge arrangements
  • Performed counseling sessions with the patient to inform the individual of the physician’s recommendation and discharge orders
  • Arranged transportation pick up and transport to residence for patients, incompliance with agency policy
  • Researched community resources for patients suffering with severe medical conditions and palliative diagnosis and hospice after-care services in the community
  • Provided after care arrangements in the Metro Atlanta area using GCAL hotline and additional established agency resources
  • Conducted bedside patient and family interviews regarding patient aftercare services
  • Conducted bedside patient assessment of high-risk mothers in prenatal unit

 

Sep 2014 - Dec 2014

Intern, Social Service Provider

Georgia Regional Hospital
  • Experienced in working with patients diagnosed with comorbidity with schizophrenia, bipolar manic depression and substance abuse issues
  • Conducted patient interviewing sessions for safe and responsible discharge arrangements
  • Performed counseling sessions with the patient to inform the individual of the physician’s recommendation and discharge orders
  • Arranged transportation pick up and transport to residence for patients, incompliance with agency policy
  • Researched community resources for patients suffering with severe mental health issues, behavioral health issues and substance abuse issues
  • Scheduled appointments for patients for after-care services in the community using GCAL hotline and additional established agency resources
  • Scribed Social Work discharge summaries for patients chart and discharge orders
  • Interviewed patient family and significant others while maintaining confidentially and adhering to HIPPA rules and guidelines
  • Performed Initial Psychosocial Assessment and 72 hours Integrated Psychosocial Assessment of patients
  • Demonstrated data integrity by inputting accurate and precise patient information into patients chart
Aug 2013 - May 2014

Intern, Social Worker

Young Adult Guidance Center, Inc.
  • Conducted initial client bio-psychosocial assessment within 30 days of admission
  • Prepared appropriate documentation for client intake for client intake interview for in-care services at young (male) adult group home
  • Developed treatment and psychosocial goals for initial plan of care and updated the plan of care as outlined by the center’s executive body
  • Conducted confidential counseling sessions with new and current at risk young adult clients
  • Provided treatment options, modalities, support, information and assistance in treatment planning
  • Provided assistance to clients regarding adjusting to altered lifestyle of in-care group and provide resource information 
  • Coordinated and participated in client conference with multidisciplinary
Aug 2003 - Sep 2008

Senior Secretary

City of Atlanta-Office of Contract Compliance
  • Developed an excellent reputation through excellent service and guaranteed customer satisfaction.
  • Provided telephone support, investigated and resolved billing problems.
  • Booked official records of constituents affidavits in government database.
  • Demonstrated ability to maintain professionalism and work efficiently during problematic customer interaction. Conducted constituent interviews to elicit necessary information to assist in certification.
  • Orchestrated special events and special projects; managed customer relations and provided excellent service to all customers.
  • Managed and administered daily operations as Senior Secretary in the Office of Contract Compliance.
  • Provided accurate and timely advice on procedures, reports, and requirements regarding office policies, directives and instructions.
  • Promptly prepared and tracked routing sheets to submit for review and approval. Maintained logs during for review for all manuscripts and contracts originating in the executive offices. 
  • Facilitated the performance of the director’s duties by relaying information and request to officials within and

Education

Education
2015

Master of Social Work

Clark Atlanta University
2008

Bachelor of Art: Business Administration

Saint Leo University

Skills

Skills

Skilled in working with members of the interdisciplinary team, from working with Veterans and/or their families who call or walk in for assistance, and screening tools, and community professionals. Knowledgeable of medical center organizational structure, missions, functions, processes objective and policies. Trustworthy, ethical and discreet, committed to superior service. Ability to organize, coordinate, and prioritize many work assignments, both individual and team related. Skilled in utilizing Microsoft Office and comparable software to include downloading, formatting, exporting and importing files. Ability to analyze, and gather evidence to write clear concise reports. Confident and poised in interactions with individuals on all levels. Detail oriented and resourceful in completing projects; able to multi-task effectively.

Portfolio

Awards

   Outstanding Performance Monetary Award Atlanta Vet Center, 2014

   Outstanding Performance Monetary Award-Atlanta Vet Center, 2013

   Exceptional Service Monetary Award-Marietta Vet Center, 2010

   Performance Achievement Monetary Award-City of Atlanta, 2007

   Non-Commissioned Officer Professional Development Ribbon, 1997

   Army Good conduct Medal -2, 1997