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Sandra Balthazaar

An avid need-analysis expert, experienced in design, delivery of customised solutions to a wide network of stakeholders. Self-motivated. Able to deliver stretch goals and ensure high service levels to customers and business partners alike. Keen to learn, able to adapt swiftly, a positive contributor who enjoys challenging roles. A friendly and engaging personality able to build and maintain excellent relationships within and outside organizations.


Business Management

Excellent understanding of key risks and  critical levers of success. Validated by career track record.

New Business Development

A keen eye for opportunities for expansion and models that work. Collaborative approach with client engagement, stake-holder input and viability in design / structure / implementation and review of solutions

Program Management

Target oriented. Maximising core team strengths. Open to feedback,  review and adopting changes as relevant. Continuous Improvement a passion.

Matrix Relationships

Able to build and gain credible recognition from all stakeholders from highest in management to all customers, clients and partners

Mentoring and Motivation

Recognised for talent development,  coaching and succession planning of high performing teams. 

Work experience

Sep 2011Present

Lead, Provision for Unemployed

Ealing, Hammersmith & West London College

•Responsible for the strategic plan for the Provision for Unemployed Programme.•Launching and managing the provision, over-achieving anticipated goals, embedding best-practice and growth plans to-date. •Design and structure of high-impact courses based on market needs and viability in consultation with external/internal stakeholders. •Design, structure and launch of Sector Based Work Academies and pre-employment training modules for leading employers and business partners. •Establishing and building relationships within a matrix network. •Responsible for strategic review and proposals for expansion presented to senior management teams.•Provision growth from 0 to £1.1M worth of business in 3 years.

Sep 2010Aug 2011

Client Account Lead

Ealing, Hammersmith & West London College

•Taking over closure activities of 3 ESF co-funded contracts. Interface between external delivery partners and ESF project teams including Skills Funding Agency interactions and writing Project Evaluation reports

Jan 2009Aug 2010

Administrator (Train to Gain) and NVQ Assessor

Ealing, Hammersmith & West London College

•Assessing of NVQ candidates as a newly trained Assessor. Full understanding of qualification frameworks, quality and delivery standards

Sep 2007Feb 2008

Independent Consultant

Self Employed

• Re-structuring of internal processes within an advertising agency • Sales and media strategy for a property developer

• Moved to London in March 2008 to support my husband’s career move.

Jan 1993Jul 2007

Head, of Wealth Management (Final Job Title)

Standard Chartered Bank, Colombo, Sri Lanka
  • Delivery of retail business revenues in excess of 20% year on year, overseeing the Bank’s Priority Banking Unit and heading Service Quality. Launching of savings, bancassurance products and debit cards. Member of senior management team. Representative of country and business at international events.
  • Previously gained full expertise in all aspects of retail banking from cashiering to senior management.



[CMI] - Strategic Management and Leadership Diploma - Level 7

Ealing, Hammersmith and West London College
Professional and Vocational Qualifications
Sep 2014Dec 2014

Award in Education and Training [TQUK]

Ealing, Hammersmith and West London College

Teaching Qualification

Jan 2011Dec 2012

IAG Level 3 and 4 [Edexcel]

Ealing, Hammersmith and West London College

Advice and Guidance NVQs

Mar 2010Jul 2010

A1 Assessors Award [Edexcel] 2010

Ealing, Hammersmith and West London College

A1 Assessors Award [Edexcel] 2010


Professional and Vocational Qualifications and Training

  • Six Sigma Green Belt equivalent with Standard Chartered’s IDEAL Programme
  • Numerous local/overseas assignments with Standard Chartered - UAE, Pakistan, India, Singapore, Thailand, China etc.
  • International Capital Markets Qualification 2001 - London
  • Intermediate Bankers Diploma 1998 - SL

GCE's and A' Levels

Girls High School, Kandy Sri Lanka

A Levels and GSCE's

  • A/Ls 1992– [Accounting B, Economics C, English Literature C, Commerce and Finance S]
  • GCSEs 1989– [6 Distinctions, 2 Credits]

Other Interests & Activities

  • Ex-Head of Communications for a church - Social Media, print and publications aspects (2012 to Jan 2015
  • Social and volunteering work, music and reading.