- Dynamic and vibrant professional with over four years of work experience in ITIL across Incident Management, Identity and access Management, Problem and Change Management.
- Strong Business English communication skills and developing a strong network with clients across different domains.
- Consummate professional with excellent planning, execution, monitoring and resource balancing skills, attention to details and ability to lead effective teams.
- Innate strength in identifying and developing potential accounts and retaining their business associations with augmented customer services.
- Demonstrated exceptional abilities in enhancing process, acceptability and positioning thereby consistent increase of growth in business opportunities.
- Demonstrated my leadership skills during the critical business processes so as to get the service back to normal