Sandeep Acharya

Sandeep Acharya

Summary

  • Extensive experience in developing and implementing customer relationship programmes.
  • Demonstrated excellence in organising and conducting conferences, seminars, workshops, sports and cultural events within and outside the organisation. Represented the organisation at conferences and seminars by other organisations.
  • Abilities in conducting training programme in personality development and business writing skills.
  • Intensive grounding in media at a spectrum of levels.
  • Abilities in forging business partnerships and establishing beneficial relationships with key players in the industry.

Work History

Work History
Mar 2004 - Present

Adviser: Customer Service

EXL Services
  • Excellent Relationship management with key clients, ensuring maximum customer satisfaction by achieving delivery and quality norms.
  • Took initiative in writing articles on various topics concerning the organisation and the BPO industry that has been appreciated by every rank within the organisation.
Feb 1997 - Feb 2004

Public Relations Officer

George Telegraph
  • Successfully organised and conducted conferences, seminars, workshops, cultural and sports events within and outside the organisation. Represented the organisation at conferences and seminars by other organisations.
  • Was a part of the team that created publicity material such as quarterly house journal, institute prospectus, organisational profile, brochures, folders etc.
Jan 1994 - Jan 1997

Sub Editor

The North East Observer
Nov 1989 - Jan 1994

Photo-journalist

The Meghalaya Guardian

Education

Education
Aug 1986 - Jul 1988

Master of Arts

North Eastern Hill University