- Kolkata West Bengal
Supervising the collections team(730+ Bucket and Seize & Sold Portfolio) of the company to enhance the recovery of dues from the delinquent customers through cost effective legal intervention. Develop and roll out legal training modules to train and develop the field team.
Managing a team of 40+ Legal Professionals at Regional & Territory Level. Litigation management for Debt Recovery(cheque bounce cases, arbitration proceedings, civil cases, criminal cases, execution of awards/judgments, interaction with law enforcement agencies etc.). Filing of legal cases under various act, execution of summons, warrants on regular basis. Legal Tool execution with the help of Police/Administrative bodies.
Prepared CBA(Cost Benefit Analysis) on Legal recoveries. Prepared the CTQ(Critical to Quality) and Key Measurement Area for Litigation. Organizing Legal Workshop on month to month basis. Responsible for recoveries in Bad Debts, Disposal Loss Cases and 12+ Ageing cases with the help of Legal Tool.