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Work experience

Jul 2010Present

Systems Engineer

Cisco Systems India Pvt LTD

(Systems Engineer-Tech Projects at Customer Experience Centre)

  • Working in the capacity of Systems Engineer/Demonstration Engineer
  • Hands on experience on CUCM, CUPC, IPCC(UCCX and UCCE) DMS, UCS, VXI & VDI.
  • Presenting on the above technologies to the Customers walking into the GBC on a daily basis
  • Addressing all the CXO level customers and convincing them to pursue Cisco products as resolution to their issues.
  • Generating Business out of Customers visiting Cisco by doing Cross sell and up-sell of Technologies and Solutions
  • Personalize the briefing centre based on customer and Sales team requirement
  • Support and assist sales Cisco SE's in setting up and deployment of new demonstrations and collaborate with sales team to keep one up to date with the latest solutions and features.
  • Assist and support the regional team to roll out new demo facilities
  • Maintenance of infrastructure, existing demonstrations, tracking equipment repairs, returns and operational readiness
  • Purchase and order of demo equipment via our internal purchasing tools
  • Ensure lab policies are maintained and compliance with ISO9001
  • Require to conduct TOI virtual and class room type and demonstrate various Cisco technologies to Customers and Partners
  • . Conducting Partner enablement sessions at the Executive briefing centre.
  • Training multiple partners on various collaboration solutions.
  • Understanding the agenda and requirement of the customer and delivering presentations.
Mar 2009Jun 2010

Network Engineer

Mphasis India

Network Engineer Client: SPRINT(USA)

  • Working in the capacity of Engineer Remotely monitoring network devices using tools like HPOVO(HP OPEN VIEW), CODI, PAGEIT, SPECTRUM ONE CLICK, SERVICE DESK
  • Actively managing the team as a Supervisor Providing knowledge transfer to all the agents on the floor.
  • Handling application related alerts and helping solve script related issues of the application with the scripts team and the client
  • Provide class room training to employees as part of knowledge transfer
Nov 2007Mar 2009

Assistant Systems Administrator

Al Khalili Group of Companies Oman Muscat
  • Assistant Systems Administrator- Configuration of routers and installing broadband connections.
  • 1st Level support for OS related issues.
  • Daily responsibilities involved Vlan configuration, checking network connectivity.
  • Assigning rights and security privileges to various Vlan members and groups.


Aug 2012Nov 2014

Diploma in Management

ICFAI University Hyderabad
Aug 2012Nov 2014

Diploma in Management

ICFAI University Hyderabad
Apr 2002Apr 2003

Higher Secondary School

DAV Public School Rohini New Delhi
Apr 2000Apr 2001

Senior Secondary School

International Indian School Dammam KSA


Cisco Certified Network Associate
Cisco Certified Network Professional
Cisco Certified Design Associate
ITIL Certified
Microsoft Certified Professional
equipment repairs

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  • Certification from George Washington University School of Business for Project Leadership Management and Communication.
  • Silver honour roll of class in SSC- Received from Hamid Ansari-The honourable Vice-President of India.
  • 2nd place in Intra Gulf Table-Tennis Competition.
  • 2nd place in Annual Intra Mural Sports meet- International Indian School, Kingdom of Saudi



Jul 2014Jul 2017

Cisco Certified Design Associate

Aug 2013Aug 2015

ITIL Certified

Mar 2012Mar 2015

Cisco Certified Network Professional

Apr 2009Apr 2012

Cisco Certified Network Associate

Cisco Systems



IT Director Pioneer International