Summary

Experienced and talented business development manager with over 20 years of experience and a successful track record of achieving and exceeding expectations. Has the right skill sets needed to ensure targets are met and tasks are completed on time. Effective communication skills with great ability to build  relationships with customers and key decision makers.

Work History

Work History
Feb 2012 - Present

Business Development Manager

Diyar United Company(DUC)

Work in a team environment to identify, prepare and bring to closure new business opportunities. Identifies ideas by researching industry and related events, publications, and announcements. Locating potential business deals by contacting potential partners. Analyze market and business requirements, 

Play a central role in managing proposal related processes, facilitate and oversee teamwork necessary for development, finalization and submission of all deliverables on proposals.

Main Areas of business development:

Managed Security Services:

Security Operation Center Services Vulnerability & Penetration Testing Malware Detection & Response. Infrastructure Security Assessment. Data Loss Prevention. Encryption. ISO 27001 SIEM Solutions. and Business Continuity.

Managed Services:

IT Service Management. Outsourcing. IT Hardware leasing ISO 20000. NOC services. and Service Desk Solutions.

Feb 2009 - Feb 2012

Service Manager

Diyar United Company(DUC)

Providing IT Services to Diyar Outsourcing Services in line with Information Technology & Infrastructure Library (ITIL) framework including: Managing simultaneous outsourcing projects(onsite/offsite) Ensuring services are provided as per the defined service level agreements

Projects managed during Service Manager Role

Supreme Education Council-Qatar. Al-Rayyan Media & Marketing Co.-Qatar.and State Audit Bureau-Qatar.

2004 - 2009

Senior Software Engineer/ Team Leader

LSI Corporation

Help the Product Certification Test Department fulfill
company goals, and ensure quality and functionality of the RAID controllers. Ensured that the functionality and quality of Added fixes and features to all RAID controllers on a quarterly basis to provide customers with the most advanced technologies available. Maintain comprehensive and up-to-date knowledge on features and fixes implemented in order to identify all areas that need to be tested, and to generate methods of testing for new features; record the entire test steps and keep them to test case database to be used across all teams in PCT. In charge of mentoring and training staff to improve their skills and productivity. Worked collaboratively with clients, such as IBM, Teradada, Dell and SUN; identified their requirements and processes needs to come up with the most suitable technology based on
their needs and specifications Successfully conceptualized, designed, and implemented test scenarios necessary to test any new features, fixes, or issues found in the field. Functioned as Test Group Lead assigned to direct a group of contractors that provided assistance in conducting testing the
RAID Array controllers. Achieved company goals and kept management and customers satisfied through discussing with the team, management, and OEM customers. Met stringent deadlines while ensuring quality of work; assisted student contractors in improving their technical knowledge and to be more familiarized with work processes. Conducted test automation; wrote programs and scripts using Perl, Shell, Batch, Java, and VB to automate some of the latest tests or processes.

Oct 2003 - Jan 2004

Network Engineer

Integrated Turnkey Systems (ITS)

Devised, configured, and supported routers and switches, as well as Cisco IP phones and call managers. Took part in organizing a mobile telecommunication company in Bahrain. Participated in installing the infrastructure and configuring traffic routing and switching. Participated in assessing Kuwait Finance House LAN and WAN links, and backup links. Imposed routing protocols and ensured any malfunction during the process, guaranteed all load was balanced across the redundant links. In charge of mentoring and training staff to improve their skills and productivity.

Feb 2003 - Oct 2003

Technical Support Specialist

Diyar United Company-Kuwait

Devised, configured, and supported routers and switches, as well as Cisco IP phones and call managers. Controlled and monitored Windows 2000 servers and clients. Set up and introduced network and machine policies in Kuwait National Petroleum Company Project. Provided supervision to remote support team.

Feb 1997 - Mar 2003

Network Support Engineer

Al-Sarraf Computer Company-Kuwait
SYSTEM & NETWORK SUPPORT ENGINEER Performed network, PC, Printers and application support for customers.
Dec 1995 - Dec 1996

Instructor

Delta Training Center-Kuwait
INSTRUCTOR Gave training on MS office, MS access and Visual basic programming.
Dec 1993 - Dec 1995

Support Engineer

Tri Orbit Company
SUPPORT ENGINEER-Kuwait Supporting user's applications and PC's.

Education

Education
2006

MASTERS

Wichita State University

Electrical Engineering

1993

B.Sc

Iraq

Computer Engineering

Certifications

Certifications

CISSP

(ISC)2

CISSP

ITIL Expert V3

People soft

ISO 27001 Lead Auditor

BSI

Certified Penetration Tester

IACRB

Certified Security Analyst (ECSA)

EC-Council

Certified Ethical Hacker (CEH)

EC-Council

Other Technology specific Certificates

FireEye, F5, VEEAM, Cisco, Microsoft,Cloud...etc.