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Executive Management - Technology

Technology ▪ Implementation Management ▪ Business Development ▪ Sales & Marketing

Strong manager with over 15 years experience in positively impacting both tactical and strategic performance of the company through thought and implementation leadership. Highly business focused technologist with a proven ability to leverage technology to deliver real-world solutions. Superior communication skills enable success in working with people across different roles and at all levels.

  • Successfully managed multiple mission-critical, enterprise-wide engagements in diverse industries - federal, banking, mortgage, insurance, electronics, utilities and telecom.

  • Implemented a highly focused sales process which closed over $30 million of new business in its first 14 months - 80% growth from the previous period with all sales regions over quota.

  • Devised and managed the creation of product offerings and packaged solution offerings (software and services).

  • Highly respected by clients, peers and subordinates with a strong reputation of consistent dedication and leadership.

Work experience

Apr 2008Present

Vice President, Professional Services & Engineering

Enterra Solutions provides a combination of strategic consulting, management consulting and advanced technology to help clients achieve resilience in the face of global competition and threats. Key areas of focus include supply chain, information sharing and knowledge fusion. The technology utilizes a semantic ontology-based approach to knowledge management and execution – rules and processes.

Professional Services Highlights:

  • Led the resurrection of a troubled project involving the development of an e-commerce infrastructure for Iraq. Key components included the creation and deployment of a business-to-everyone website and a call center.  These components became a part of the company’s international strategy.
  • Assisted Business Development personnel in the development and presentation of briefings, white papers, CONOPS, SOWs and proposals.
  • Worked with partners to create joint demonstrations.

Engineering Highlights:

  • Revised overall product direction and development plan for the company to leverage open-source components to accelerate the overall delivery schedule. This included multiple related product offerings – horizontal and vertical.
  • Created conceptual demonstrations systems.
  • Led the design, planning and implementation of a platform for development of ontology-based systems.
  • Led the design, planning and implementation of solution frameworks leveraging an ontology, rules and processes.

IT Highlights:

  • Expanded the use of MS Sharepoint within the organization
  • Moved the corporate server environment to a co-located data center
  • Managed the day-to-day support for corporate users.
Apr 2000Mar 2008

Vice President, Professional Services & Business Development

MindBox provides software and services to implement advanced technology solutions specifically involving the capture and automation of rules and policies. MindBox was sold to MacDonald, Dettwiler and Associates, Ltd. (TSX:MDA) in January 2006.

Co-founder in the creation of MindBox and participant in its subsequent sale to MacDonald, Dettwiler and Associates, Ltd. (TSX:MDA). Member of the Executive team, reporting to the CEO, with specific responsibility for large client implementation, sales capture of new clients, farming for additional business within existing clients and product management.

Professional Services Highlights:

  • Manage multiple project implementations (individual project revenues from $500,000 to $6,000,000). Grew directly managed client relationships by over 300%.

  • Set up soup to nuts technology infrastructure for multiple clients - helped position one clients' growth from a small, low volume lender to a top-10 lender.

  • Clients included H&R Block, Fannie Mae, Freddie Mac, MetLife, Chase Manhattan Bank, General Motors Assurance Corporation, Verizon, and Multiple Internet Startups.

Business Development Highlights:

  • Completely revamped all product, implementation and sales templates including staffing, pricing, delivery plan as well as other customer documentation.

  • Created a highly successful sales capture team and implemented a consistent, repeatable sales process which closed $30 million of new business in first 14 months.

  • Created focused solution offerings in multiple verticals - this covered functional definition, technical implementation as well as the sales & marketing message.

  • Created and managed partnerships for specific technology offerings and for federal business.

Jul 1996Mar 2000

Director, Professional Services

Brightware provided software utilizing advanced technology (rules, case-based reasoning and natural language processing) for e-commerce and automated email response as well as custom solutions.

Responsible for the management of project implementations, farming for additional business within existing projects/relationships and sales support for new client capture.

  • Grew region by over 300% - from less than $2 million/year to over $6 million/year
  • Successfully delivered multiple multi-million dollar projects including several award-winning applications that utilized innovative technology such as natural-language processing.
  • Hired and trained multiple personnel including three (3) who went on to become future directors.
  • Led the product development group in the creation of reusable frameworks.
  • Clients included Fannie Mae, Freddie Mac, MetLife, Citibank, Prudential, Verizon, Vanguard
Apr 1995Jul 1996

Senior Knowledge Engineer

Responsible for Project Management, Software Design and Development for multiple Artificial Intelligence-based projects.

  • Successfully managed and delivered multiple projects in multiple industries including customer support, insurance underwriting, and money transfer.
  • Product Manager for an award-winning global customer support application for Reuters
  • Developed the prototype version of a new product offering - a web based sales advisory system
  • Clients included Reuters, MetLife, Citibank
Apr 1992Mar 1995

Senior Knowledge Engineer

Inference was one of the pioneers in commercializing artificial intelligence - it provides software and services for a variety of decisioning applications in defense, telecommunications and financial services.

Responsible for team lead, software design and development for multiple Artificial Intelligence-based projects.

  • Took over project management responsibility within three (3) months.
  • Successfully delivered projects for electrical grid monitoring system, customer/technical support, financial relationship management.
  • Clients included Consolidated Edison of New York, Canon Inc, Ortho Diagnostics, SABRE, Southern New England Telephone, Chase Manhattan Bank

Full Resume


B.Sc. (Hons.) Mechanical Engineering

University of Southampton

M.S. Mechanical Engineering

State University of New York