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IT Manager


  • Managed IT Operation, network, telecommunication, and security
  • Proven record in cutting cost by 40% while retaining performance
  • Led and implemented capital stock market certification then compliance & auditing
  • Highly experienced managing network systems, servers, routers, switches, firewalls
  • Proficient in establishing policies and procedures in addition to SLA & KPI’s
  • Exemplary customer satisfaction

 Work History 

Nov 2013Jan 2016

Canadian Manufacturers & Exporters

IT Specialist

CME is Canada’s largest trade and industry association. Founded in 1871, CME represents more than 10,000 leading companies nationwide and touches more than 100,000 companies from coast to coast.

  • Established Unified communication successfully cutting cost by 40% offering effective VoIP communication across the country for 150 users
  • Managed Barracuda NG Firewalls F200 and F100 firmware 5.4.7 in all ten branches auditing IPS and tuning Spam filter
  • Streamlined Exchange 2010 and Active Directory 2008
  • Facilitated Trend Micro Business Security central deployment and live monitoring
  • Implemented live syncing backup staff computers to FTP seamlessly
  • Supervised Office 2013 deployment and guide
  • Eased Citrix setup in computers/tablets/cell phones with XenApp 6.5 providing virtual central apps and storage in Windows and Mac
  • Governed design & implementation of CASL compliance organization wide
  • Vendor management
Jan 2008Jun 2012

Altawfeek Financial Group


Altawfeek Financial Group is a financial company certified by Saudi Arabia capital market for Investment Funds, Sales & Brokerage, Underwriting , Asset Management, Corporate Finance, and Advisory with capital of $100MM


  • Supervised IT Operations, Network, Helpdesk, and Security with a team of Network Engineer, DBA, Security Officer, and Helpdesk Technician for 230 users
  • Responsible for hiring security officer, network admin and Oracle DBA at critical time and budget for business start
  • Designed and led the integration of two major sites to operate as one LAN, PBX, etc. Total solution cost $38K
  • Planned & managed company datacentre relocation to a new premises with only $30K of cost, zero downtime
  • Formulated and implemented Stock Capital Market IT Policies & Procedures of Security, Logical Access, Data Ownership, Change Management, Internet Access, Backup, System Hardening, Patch Management, Incident Management, Firewall Matrix that resulted in passing external and capital market auditing yielding successfully starting business certified by capital market
  • Accomplished more than 40% cost saving on IT budget by various vendor competitions, circuit alternatives, service use control, and local website hosting instead of colocation
  • Managed datacentre of 23 Servers & AS/400 as primary and another with seven Servers as disaster recovery
  • In charge of IT operations budget of $245K
  • Implemented Incident Management along with Problem Management, Change Management, Event Management, patch management, periodic vulnerability assessments, & PEN testing
  • Supervised network diagrams and full documentation
  • Prepared and periodically tested and documented BCP Business Continuity Plan


Domain Controllers

  • Windows Servers 2008, 2003
  • GPO's on OU's, DHCP, DNS, Trust relations

Email Servers

  • Exchange 2003, 2007, 2010 Enterprise with cluster
  • McAfee GroupShield anti-spam solution
  • OWA on Exchange and IIS with SSL

Internet Servers

  • ISA 2000, 2004, TMG 2010
  • Websense 7 monitoring & control.
  • IIS6 and IIS7

Systems' Servers

  • OpManager Network & Systems monitoring & SNMP alerting
  • Full and incremental backups Veritas 12.0 using GFS strategy
    SMS 2003 remote managment
  • ManageEngine ServiceDesk + helpdesk automation
  • Vulnerability assessment GFi LanGuard & event management GFI EventsManager
  • Laserfiche archiving solution
    McAfee ePolicy + VirusScan 8.5 Enterprise AntiVirus and access control
  • Trend Micro Business Security
  • IBM iSeries 520 & 820 AS/400 supervision


  • Juniper Firewall ISG-1000 and SSG 550 policies and IPS
  • Barracuda F200 Firewall
  • Cisco VPN Concentrator 3000
  • Cisco Core Switch WS-C6506-E & Cisco Catalyst 3560 Switches routing & VLAN's
  • Cisco PIX Firewall 525 & Nortel Wireless WLAN Security Switch 2350 VLANs
  • Configuring Nortel 5530 Core switch and Nortel 5520 POE switches


  • WiLAN Ultima3 ER 5.8 GHZ point-to-point laser wireless connection
  • Replacing ATM & Frame-Relay with advanced IP-VPN circuits



  • Auditing Active Directory, Canada
  • Securing Internet Info Server (IIS), Canada
  • MS Project 2007 L 1 & L 2
  • COBIT Foundation
  • Mastering Business & Financial Modeling Using Excel
  • Ethical Hacking
  • Data Management & Disaster Recovery
  • CISSP Certified Information Systems Security Professional CBK
  • Network & Host Security and Security Principles
  • Implementing Microsoft ISA
  • Maintaining/Managing Microsoft Windows Server 2003 Envmt
  • Databases: Principles, Design, Evaluation & Security
  • Advanced Cisco Router Configuration
  • Introduction to Cisco Router Configuration
  • Exchange Server Core Technology
  • Ingres Relational Database


Available Upon Request