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Work experience

Apr 2013Feb 2014

Operation manager

Traffic operating services of Saudi Arabia (TOPSSA) - Part of Redflex Traffic Systems

Joining Traffic operating services of Saudi Arabia (TOPSSA) on the position of Operation manager for the tasks of:

Line management of for the Violations Processing Centre operations staff through a number of shift supervisors with specific duties.

Arranging roistering, staffing and overtime for VPC operations, including ensuring adequate staffing to cover weekends, holidays and other abnormal working times as the work demands require.

Dealing with sensitively HR and labor issues with VPC over 100 operators and supervisors.

Setting policies and standards for high levels of professionalism, accuracy, performance and throughput in the VPC operations.

Managing the transition into multiple shifts as a 24x7operations.

Recruiting and train additional VPC operations staff for growth and replacing turnover.

Liaising with Traffic Police in co-coordinating their work at the VPC.

Assisting in set up of operational and management processes in the VPC.

Administer training sessions as required for the VPC operations and other staff, including occasionally the customer and third-parties.

Supporting the rest of the management team in dealing with commercial issues with the customer and other stakeholders.

Supporting the company’s Western management with Saudi influence as and when required in interactions with government, suppliers, partners, customers and other stakeholders.

Encouraging staff to comply with business policies, procedures and work instructions.

Supporting and encouraging staff in fostering continuous improvement across the business.

Reviewing current work practices to identify areas in which quality or productivity could be improved.

Communicating frequently with management to report on the status of my area.

Understanding and adhering to all relevant Traffic Operating Services (Saudi Arabia) LLC policies and Global standards defined in the Quality and OHS Manuals, and include slandered Guiding Principles.

Apr 2010Oct 2013

Sales & Marketing Manager-Eastern Region

Atyal Media Group

Working as a part time with Atyal Media Group for “dr.ali alnajee” the former secretary of media ministry and handling all the projects in the eastern area and reporting back the results , the roles and tasks were: • Monitor all projects

• Maintain efficient account team for all development projects

• Analyze all client requirements for all development projects

• Prepare all resources for all projects

• Implement various processes for projects

• Communicating with clients to understand and document the business objectives

• Formulating analysis plans and acquiring client sign-off

• Designing or assisting in the development of questionnaires and moderator guides to ensure the necessary data is captured

• Conducting in-depth data analyses using traditional and advanced methods

Jul 2012Apr 2013

Senoir Sales supervisor


Joining Mobily team was after been approached by them for the position of sales supervisor for the big accounts in the area in the GOV segment where I have the responsibilities of supervisor of a sales team with the tasks of: •Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients •Responsible for the development and achievement of sales through the direct sales channel •Focusing on growing and developing existing clients, together with generating new business •Write business plans for all current and opportunity tender business •Acting as the key interface between the customer and all relevant divisions *Market research and data analyses to generating new business and forecast the existing business. *Market the products by expanding the methods to social medias and other channels designated to the clients data base based on their purchasing needs and technology trend.




Arabic Open University
On going to 5th semester, credited 59 hours from 110 of Key curses


AlJehaat Training sinter
2005 May MCP Certified In Installing, Configuring, and Administering Microsoft Windows XP Professional. 2005 Feb/June MCSE Course(Microsoft Certified Systems Engineer)


Institute of Industrial management and Information Technology

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Working in fields requiring the skills and experiences gathered by years in working in multinational establishments as multi combinations of jobs , tasks and objectives, ranking myself from working as intern jobs under higher management and learning the process to enhance the work by thinking out of the box to develop the work flow as will the team , all at the same time by gaining the knowledge to expand my own personal and professional growth through self motivation and focusing on data analyses and market research of numbers and trends in the business to forecast the data into facts that is used on the daily tasks where all has led me to climb the corporate ladder over the years with promotions and more responsibilities and recognition by my management.



Strong analytical skills & analytic processes thinking.
Judgment and Decision Making , Adaptable to changing work demands.
Conscientious self motivation and always trying to think out of the box.
Able to work both independently and as a team member, Showing initiative in all work related circumstances.
Capable of working with minimal direction, Outcome oriented and capable of meeting deadlines.
Good communication skills , Able to work across western and Arab business cultures
Able to manage over 100-150 employees with Strong believe in employee development.
Interested in implementing marketing research & marketing analyses. 


May 2006May 2009

Two times letter of recognition from the general in command of the Depot supply for my work

King Abd-Alazzez Air Base


Adil Alnajee 

Atyal Media Group ECO

Mohammad Al-Qhtani

Mobily GOV KAM

Mohammed Zahed

HR Manager Traffic operating services of Saudi Arabia