Samer Al Balawi

Samer Al Balawi

Work experience

Work experience
May 2014 - Present

Product Sales Manager

Responsible of Cash Management Solutions :B2B, E-banking, payroll, payroll cards, Dividends payment & E-Trade
Oct 2013 - Apr 2014

Cash Management Sales Officer

Riyad Bank
Responsible of Cash Management Solutions such as: B2B, E-banking, payroll, payroll cards, Dividends payment, collections,Corporate Credit Cards,Web payments gateway, Escrow accounts. -Identifying customer’s needs and opportunities in potential clients.
Apr 2007 - Sep 2013

Product Sales Manager / Trade Sales & E-banking (GTS)

Samba Financial Group
-Assist in meeting the bank’s trade and cash management products sales targets as well as the bank’s market share. Responsible of Cash Management Solutions such as: B2B, E-banking, payroll, payroll cards, Dividends, Escrow accounts, MT940. -Extensive calling on trade & Cash clients (5/10 weeks) and structure solutions to efficiently address their business needs in ER -Providing full trade & Cash sales support to ER customers & optimize their satisfaction level. -Execute the bank’s marketing strategy in the Trade and cash management sales area. -Maintaing a health transactional turnover with an optimum utilization level of trade lines.(LC / LG/) -Coordinate with Trade Operations in facilitating the delivery of the trade products and services to the client and to resolve any operational issues. -Coordinate with Cash Management Products implementation unit in facilitating the delivery of the cash management products and resolve any operational problems. -Coordinate with relationship managers responsible for the clients to assist the RMs in the planning for facilities process and in assessing the clients credit risks. -Arrange for training and awareness seminars in the Trade and Cash management business for our clients. -Visit prospect clients and demonstrate the trade/cash management basket of products and services. -Prepare monthly reports about our sales activities. Training: 1-Letter of Guarantee and Stand-By Letter of Credit(The Institute of Banking) 2-Selling Skills Course(Center of Banking & Finance) 3-Samba Banking Products(Center of Banking & Finance) 4-International Trade Products(Center of Banking & Finance) 5-Introduction to Supervision & Management. 6-Effective Presentation Skills. 7-Advanced Selling Skills Course. 8-RM Certification in Cash Management 9-Effective Business & Report Writing Course 10-Treasury Products Certification 11-Effective Customer Service 12-Problem Solving & Decision Making 13-Risk Management in Trade Finance Course
Sep 2006 - Mar 2007

Administrative Coordinator

Al-Rushaid Trading Company
Management Support : -Represent the company at exhibitions and conferences -Processes invoices and other miscellaneous payments for the department. -Makes arrangements for visiting grantees, including travel, lodging, transportation, etc.
Aug 2005 - Aug 2006

System Support Engineering

Al Jol IT Contracting with Saudi Aramco

1-Worked in the Smart Token Project team in Saudi Aramco as a Help Desk specialist to test and implement the smart tokens provided by ActivIdentity. 2-Worked on defining the project business processes and coordinating with different Aramco departments.

Apr 1997 - Jul 2005

Support Staff


1-Responded to emergency cases from Saudi Telecom Company (STC) by notifying the lucent engineer in charge. 2-Worked as IT Help Desk agent : respond to requests for technical assistance in person, via phone, electronically ■diagnose and resolve technical hardware and software issues 3-Issued employee cards for the company employees and specified the authority of each employee.

Education : High school or equivalent , management

Jan 1982 - Jul 1995





Customer Service

Supervisory Skills


Cash Management