Sameh Nagi Bebawie

Operations manager with experience of successfully coordinating the activities of various departments concerned with the production, pricing, sales, and distribution of products & services Comfortable working with people of all levels and having an excellent commercial approach to solving problems and developing business processes. Having proven people management skills, with the ability to manage performance and motivate staff on an individual and team level.

Duties:

- Driving operational improvements, maximizing the value of the asset base while

Ensuring a tight control on operational costs Responsible for monitoring and

Continually improving standards of performance and quality within the operation

- Responsible for ( ice bar – electric bar – Pangaea night club - oxygen bar).

- Managing a team of approximately 20 employees in a busy work environment.

- Establish and implement departmental policies, goals, objectives, and procedures.

- Creating, managing and analyzing performance data and other information.

- Ensuring that capacity and capability are continually planned.

- Encouraging, identifying and developing best practice strategy.

- Ensuring compliance to all Environmental Health & Safety goals.

- Producing Operations manuals which define how the business is to be run.

- Working closely with the Financial Manager, Facilities Manager, IT manager & HR department.

Responsible for the smooth running of the Bar & its business performance.

 Maintaining high standards of spirits, wines, food, service, health and safety.

 Helping to deliver best service to customers at all times.

Duties:

- Inspiring bar staff to deliver prompt, friendly and efficient service at all times.

- Providing day-to- day support to the Retail Area Managers.

- Daily Stock Control and full weekly audit.

- HR responsibilities including recruitment, training and development of staff.

- Organizing the daily rotation and duties.

- Responsible for management of brand standards, stock rotation & cashing up.

- Daily and weekly reconciliation of sales/ end of week/ payroll.

- In-depth understand of measurements and weights of drink levels.

- Managing a team of 12 permanent and also casual bar staff & supervisors.

- Working with the Hospitality Manager in coordinating & planning for big events.

- Re-evaluating the beverage, wine list offered, highlighting trends & new products

to managers

- Involved in the recruitment & interviewing of new staff.

- Training of new staff & identifying training requirements of existing staff.

- In charge of bars inventory and all transfer papers.

Experienced Head Bartender with strong organizational skills and large library of personal drink recipes.

Adept at scheduling bartenders for standard shifts and special events, coordinating drink needs with the dining room staff and developing ways to sell more drinks during special events.

Duties

- Performing opening & closing operations of the bar.

- Overseeing supervising managing different teams of colleagues (bartenders, bar helpers,waiters)

- Properly set up and service station.

- prepare all mixes and garnishes for the shift.

- Re-stock all liquor, beers, and win throughout shift.

- Properly sanitized equipment, utensils. Glassware, counter tops, etc.

- Properly handle cash, credit cards and discounts.

- understand alcohol awareness and uses judgment when serving alcohol beverages.

- practice double checking and team work.

- utilize proper inventory and rotation system.

- work standing and moving through the restaurant for up to 10 hours, if needed

- assure the complete satisfaction of each and every guest.

Highly organized, energetic and flexible with leadership qualities which have been

exercised through experience.

Duties:

- Ensuring the highest standards of food and beverage service.

- Ensuring Health, Safety and also hygiene procedures & standards are maintained.

- Having an in-depth knowledge of all menus.

- Responsible for recruiting, training & developing restaurant staff.

- Overseeing client bookings & reservations.

- Organizing the daily and weekly rotation for the Restaurant’s staff.

- Opening team camel roof bar April 2004.