Assistance Administrator / Head cashier
H & M , M.H.Alshaya
*Cultivating a culture of excellent customer service, leading by example on the sales floor. Dealing with customer complaints effectively and promptly.
* Directing, coaching, supporting and delegating to the team, monitoring their performance to achieve store targets. Motivating the team and developing their potential.
*Effectively communicate with the team, passing on all relevant information at the right time.
* Developing an annual strategy for the store to meet sales targets, developing the team and increase business in conjunction with the sales manager.
* Ensuring the company's policies and procedures are implemented and monitored in store.
* Analyzing available data prepare and submit reports to the Sales Manager, relating to sales figures, promotional activities and customer feedback.
* Gathering market intelligence and provide feedback to enable the Sales Manager to plan future strategies and action plans to stay ahead of competition, increase sales and capture a large share of the market.
*Managing the PoS system, including amendments, trouble shooting and error logging.
*Monitoring inventory, office stock and ordering supplies as necessary.
*Planning and implementing of stock take in the show room.
*Cash control and doing banking for different store.
*Audit & Compliance Management.