Program/Project Manager Managed projects on behalf of wireline and wireless networks at Sprint, across Cisco, Alcatel Lucent, Juniper and other network platforms. Led many cross-organizational and cross-divisional projects including future state architecture implementation, quality assurance, and platform decommissions. Exhibited strong leadership to effectively communicate expectation, deliverables and responsibilities across all divisions, to include development, reporting, testing and quality reviews, resulting in 95% of the projects completed ahead of schedule and under budget. Developed and implemented multimillion dollar SPA Ethernet standard Product. Facilitated conference calls, maintained and documented update statuses and requested support from internal and external vendors so that testing environments would be available at all times. Lead Call Center activities and disaster preparedness. Managed customer projects that moved their network elements voice and data from one location to another. Developed test and turn up procedures Developed Call Center protocol.