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Work experience


Aug 2014Mar 2015

Account Executive

Maximize revenue generation from target account base. Lead, organize and generate sales at European and domestic conventions. Translate contracts, sales documents and memorandum in French, Spanish, Portuguese, and Italian. Achieve monthly sales quotas and coordinate with sales department to reach team goals. Identify sales opportunities internationally. Professionally organize and prospecting efforts. Explain, promote and sell products and upcoming fashion trends within the market. Participate in the Salon International of Fashion 2015 in Paris and the Magic Project Show in Las Vegas 2015. Phone calls (answering phone calls and calling customers in regards to their inquiries and orders). Emails (Respond to emails, messages and questions from customers and vendors). Data entry (input data accurately into our data system) .Returns/exchanges (process returns and exchanges for our customers).List products online (wholesale accounts).Adding/editing products on eBay /Amazon/Multi-ECommerceWebsites
Processing/printing shipping labels via Endicia/ Shipworks/UPS/Fedex .Picking, packing, and shipping orders. Social Media promoter (Facebook, Twitter, Instagram,Google+) .


Dec 2013Jul 2014

Account Executive

Account Executive multi-lingual sales representative boutique. Place inventory orders from various stores throughout France and monitor clothing quality upon arrival. Translate apparel sales documents and memorandum in French, Spanish, Portuguese, and Italian to English. Customer service for high end retail and create holiday displays for the store. Promote international sales of fashion line and Parisian denim to other stores internationally. Worked independently to create streamline inventory system to track inventory, sales, and purchase orders from the boutique. Cash flow reporting to the owners, bank deposits, weekly bank reconciliations to report to the accountant.

Capital Brands, WILSHIRE ,CA

Dec 2013Oct 2012

Sales Representative, Administration and Translator.

Sales Representative and Administration Ensure customers receive the best possible service. Meet sales goals/plan. Lead by example through suggestive and cross-selling to customers. Ensure appropriate implementation of merchandise. Ensure efficient and accurate cash register operations. Stay within budgetary guidelines. Assist in the interviewing and hiring process. Train associates on customer service, sales, product knowledge, POS system, visual merchandising. Build and foster a strong team environment. Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem. Prepare and deliver insights and recommendations based on analysis. Identify trends in consumer lifestyle and technology; conduct customer focus groups and analyze/synthesize findings. Scan business/industry trends; scan competitive landscape; analyze consumer data.

Bank of America, HOLLYWOOD,CA

Oct 2011Oct 2012


Provide excellent member services and maintain member satisfaction. Employ security measures to ensure funds are not compromised. Receive cash and checks for deposit, verify amounts, and examine checks for endorsement. Enter transaction data into computer and issue computer-generated receipts to member. Cash checks and disburse monies after verifying signatures, endorsements and member account balances. Collect loan payments and place holds on accounts for uncollected funds, according to organizational procedures. Order daily supply of cash and count incoming cash to verify accuracy. Post night and mail deposits, payments and requests. Verify identification and rights to utilize facilities, as well as validity of credit cards and checks. Verify identification for check and credit card purchases. Provide supervisor with collections of cash, receipts, register tapes, checks credit card receipts, coupons, and supporting documentation to ensure that all funds and transactions balanced at the end of shift. Skills: Extensive clerical support experience, Excellent communication and analytical problem solver. Able to handle time sensitive material and meet precise deadlines Can multi task, alternate between different clients and projects with ease. Strong time management skills, very detail oriented Bachelor in Economics. Trilingual English, Spanish, French.

City of Santa Monica

Oct 2011Sep 2012

Personal Banker

Workers Personal Banker Responsible for cash/check deposits, processing loan payments, and opening accounts. Ensure that direct deposit accounts are activated and issue ATM/debit cards. Provide customer service, answer questions, and resolve issues. Balance drawer and petty cash and place orders for inventory. Maintain proper cash limits and issue cashier's checks, money orders, traveler's checks, cash advances, and transfer funds. Support clients in all banking transactions. Assist in all clerical support responsibilities within the bank. Responsible for the completion of routine foreclosures, compliance with all state laws and investors, insurers, Agency and company time frames.
The Foreclosure Specialist 1 will be responsible to ensure all foreclosure timelines are followed as well as ensuring compliance of all functions. Conducting QA on foreclosure files to ensure accuracy and completeness.Initiates and monitors the foreclosure of loans secured by real estate through designated law firms. Makes presentations and recommends appropriate action to senior management related to foreclosure properties.
Receives recommendations for foreclosure from collections and reviews to confirm equity position, risk of loss and opportunity for Loss Mitigation work outs and/or foreclosure. Coordinates all foreclosure activities with attorneys and/or vendors and updates Bank’s systems timely and accurately.Orders/recommends appraisals or inspections of properties, evaluates equity position and recommends bidding instructions for sheriff/foreclosure sales.Ensures account balances are written down in accordance with bank policy.


Oct 2008May 2011

Foreclosure Associate

Foreclosure Associate (Contract). Maintain current foreclosure status of assigned accounts. Process foreclosure cases accurately and timely. Prepare reinstatement, payoff figures and other debt information. Review email correspondence and documentation to determine if there is an outstanding title issue that needs to be assigned for processing. Resolve problems relating to previously processed assignments. Communicate effectively and in a pro-active manner with clients. Interpret data based on specific knowledge of statistics and procedures used. Follow data support decision making. Facilitate workout problem-solving sessions with multiple groups of people. Synthesize findings and derive conclusions from analysis and make oral/written recommendations to upper management. Execute tasks related to core operations projects and/or process improvements for day to day processes related to Property Preservation Mortgage. Communicate issues and roadblocks related to project.



Sep 2004Jul 2008

Bachelor of Business Administration B.S.B.A

Florida International University, Miami Florida 2008

International Business - Entrepreneurship Management


Sep 2002Aug 2004


ENGLISH - MATHS - PHYSIC - CHEMISTRY - BIOLOGY -Music: Recital Piano series - Music Theory


Sep 1998Jun 2002





French ( diplôme d'études en langue française DELF) Spanish ( Diploma of Spanish as a Foreign Language (D.E.L.E.). Proficiency Musical Notation (Written and Reading )

Microsoft Office

Typing 60 wpm, Intermediate Word 100%, Outlook 100%, Advanced Excel 100%, Powerpoint 100%, Gmail .

Account Balance

 Proofreading/editing • Project management • Exceptional attention to detail • Strong computer skills (Mac and/or PC), with a firm grasp of Microsoft Office • 


Reservation programs (GDS): SABRE, Galileo. Respond, answer, assist or otherwise process 100% of daily emails, chat requests, voice mail, and phone calls


Data Entry 6342 kph, AS400, Point and Edge loan software , Salesforce , Magento. Operate AS400 and AS400-LS, OS 400, E-Oscar and CFSC Calculate. Direct Marketing (CRM, Mail chimp). Adobe Campaign.


Proficiency with Gmail style web-based email applications Proficiency with Text Chat style programs. Fluency in Spanish, French, English, both writing an speaking.


Technical PC / Mobile Device Skills (windows 7, IE / Chrome, iPad) Proficiency and the ability to type - Social Media Savvy (Facebook, Twitter, Google+, Etc)