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Summary

Results-focused and ambitious sales strategist with 15 years of expertise in a variety of sales-focused settings. Adept at working to effectively to achieve organizational sales objectives in individual and cross-functional team environments. Skilled in developing comprehensive and effective sales plans that deliver revenue growth and client retention. Efficiently constructs and maintains a high-performing team by hiring, developing and motivating groups of skilled professionals. Demonstrated ability to serve as a tenacious and self-driven client advocate. Expert in inside, consultative and solution selling methods.

Core competencies

  • Strategic Sales Leadership
  • Territory Management
  • Interpersonal Communication
  • Market Penetration
  • Operational Analysis
  • Business Process Improvement
  • Healthcare Administration
  • Budgeting & Expense Reports
  • Financial Assessment
  • Team & Culture Building
  • Business Development
  • Marketing Strategies
  • Customer Service & Retention
  • Marketing Program Management
  • Channel/Stakeholder Relations
  • Data Management
  • PC Skills (Windows OS)
  • Microsoft Office Suite

Professional Experience

Director of Sales

NewComm Inc.
2015Present

Attract, solicit, hire and train top sales professionals with an overarching focus on business insight and value development. Demonstrate Activity Model Leadership; create and reinforce a culture of achievement and teamwork. Manage expenses and budget daily in an effort to organize and deploy sales campaigns in keeping with budgetary guidelines. Guided personnel in use of proper time management skills and product offering specifics. 

  • Earned Miller Heiman certification; also trained in Challenger Sales, Sandler Sales, Transformational Sales and Ziglar Personal Development.
  • Constructed two consecutive sales teams from the ground up and turned them into top-producing entities within the organization within a year of assuming the role; involved redefining the culture and establishing a winning environment that celebrates success.
  • Reduced marketing and acquisition costs by 20% through implementing highly effective marketing strategies focused on existing network assets.
  • Utilized territory modeling to reduce costs and deliver a 10% increase in sales numbers; also decreased travel costs by prequalifying prospects.
  • Launched numerous new products and services, driving company value and core products; also delivered marketing plans to the field.
  • Recognized as an expert in all telecommunications products and cloud services, including location services, disaster recovery, Internet, Ethernet, VOIP, SIP, data network, equipment sales, Voice equipment, Application and other forms of technology; expert in the use of IT to support core business.
  • Evaluated based on supervisees’ sales performances and retention levels measured on installation, sales, service delivery, customer satisfaction/retention, professional development, expense and profit stats.

Sales Director

15 COMMUNICATIONS
20122015

Supervised churn and revenue retention by enhancing customer service levels and product migration as business needs changed. Acted as an in-depth CLEC and ILEC competitor; exhibited vast experience in developing network expansion plans in growth areas. Successfully created and implemented a marketing strategy to lead “underwater” investments to a positive return status. Exhibited a heavy knowledge base focused on Sonet and Ethernet-based networks, Legacy/PBX and cloud-based voice services, disaster recovery, location, SIP, voice services, connectivity, enterprise solutions, end-user applications, network design and collaborative services. Demonstrated a solid finance background centered on internal return rate and positive cash flow for project expenditures.

  • Achieved 139% YTD of team combined quota in 2014; also approved and funded over 63 capital network expansion expenditures that added 71 buildings to the fiber back bones that year.
  • Heavily involved in multiple organizations in the community.
  • Set up and organize sales and client events via careful leverage of speaking and presenting skills.
  • Successfully built two sales teams from the ground up into top performing teams in each respective company within one year:
    • All hired representatives achieved top five onboarding statics; recognized as #1 within company.
    • Also achieved a low employee turnover rate by actively promoting and enhancing supervisees’ career development plans.
    • Led, inspired and trained top-tier representatives on business requirements, value and quality service delivery. Created and enforced a culture of achievement and cohesiveness.
  • Developed marketing plan to decrease travel costs and target high-value prospects; used various resources to reduce costs and leverage strengths to successfully secure new business.
  • Created a number of targeted marketing efforts focused on selling products to specific vertical industries; achieved great victory in selling new value products and building delivery messages geared at prospects.

Senior Account Executive

15 COMMUNICATIONS
20082012

Recognized by peers and competitors as a top leader due to strong expertise in products and processes, as well as a keen ability to manage many accounts at once. Sought to strengthen customer relationships; worked as a skilled closer and negotiator by leveraging superb presentation and relational skills; attended all related process appointments. Trained and developed junior team members. 

  • Deemed the top sales performer in company history; named fourth in the nation for the final quarter of 2012 based on installation performance rankings.
  • Obtained CCDA certification through careful demonstration of engineering, analytical and technical skills.
  • Awarded many monthly, quarterly and annual awards/citations; promoted from Account Executive to Senior Executive in January of 2008 due to performance.

National Sales Executive

Company One
20052006

Frequently closed deals that served to increase company share. Concurrently managed multiple accounts. Utilized strong analytical and problem solving techniques in order to deliver the correct products to their respective clients. 

  • Exceeded all sales and quota objectives; first Executive assigned to the role-pilot program.
  • Mentored new employees by offering knowledge and training regarding product offerings; also developed and mentored junior personnel.

Senior Account Executive II

Company Two
20012005

Education & Credentials

  • Bachelor of Science, Business Administration, State University, City, ST
  • Certification, Cisco Design Associate, Name of Institution, City, ST