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Personal Profile

I am a punctual and reliable person who works well under pressure. I am able to work both in a team environment and on my own initiative. I have a friendly disposition and have a good sense of humour, I have been in a position of trust, handling money.

Education

Jan 2012Nov 2012

Small Business Study 

CPIT 


May 2007Oct 2010

NCEA level 1 & 2 

Burnside high School 
Year 10,11 and 12 studies 

Work History

March 2016April 2016

Inbound Call Operator 

MYOB
  • Directing clients calls to there respective persons they want to speak to. 
  • Helping clients to the right direction.
  • Resolving issues for the clients over the phone.
  • Answering Client queries example which software is base for there business.
  • Reporting issues asap.
  • Making sure our client is happy with our software.  
Oct 2013Sep 2015

Office Administration 

Countdown bush inn 
  • Responsible of handling petty cash.
  • Responsible of opening the office and handing money to checkout supervisor for opening the checkout for customer.
  • Answering telephone calls and directing them to their respective persons.
  • Arranging the payment of staff salaries through the computerised payroll system
  • Calculating and recording sickness payments and processing time sheets
  • Calculating payroll from timesheet and general payroll administration.
  • Ensuring all permanent and temporary staff are paid on time.
  • Maintaining accurate records of sick, maternity and parental leave.



Jun 2012Sep 2015

Checkout Operator 

Countdown Bush inn
  • Helping other department such as Price integrity, Bakery Packer and Online order 
  • Receiving payment by cash, cheque, credit cards and vouchers 
  • Issuing receipts, refunds credits, change due to customers.
  • Assisting customers by providing information and resolving their complaints.
  • Answering customers questions and providing information on products.
  • Maintaining a clean and tidy checkout area complete other cleaning duties such as mopping.
  • Identifying prices of goods using cash till.
  • Processing merchandise returns and exchanges.
Jan 2009Mar 2011

Checkout Operator 

Paknsave northland's
  • Receiving payment by cash, cheque, credit cards and vouchers 
  • Issuing recepts, refunds credits, change due to customers.
  • Assisting customers by providing information and resolving their complaints.
  • Answering customers questions and providing information on products.
  • Maintaining a clean and tidy checkout area complete other cleaning duties such as mopping etc.
  • Identifying prices of goods using cash till.
  • Processing merchandise returns and exchanges.
Nov 2007Jan 2009

Mail Sorter 

Dx Mail 
  • Answer customer enquiries.
  • maintain and update databases of customer information.
  • send sorted mail to postal deliverers.
  • stamp the date onto mail.
  • hand-sort mailbags into cages and compartments.
  • check mail has been addressed and correct postage has been paid. 
  • redirect mail that has the incorrect address.

Language Skills

  • I can speak few different languages as English, Persian, Uzbek, Hindi and Dari.

Hobbies

  • Traveling around the world. 
  • Swimming, dancing and singing 

Reference

Bev Gardyne 
Countdown Office HR 
(03-3182656)
(03-3430912Ext 32)
Marian Moodie
Countdown Office Manager
(03-3426068)
(03-3430912Ext30)
Jenni Lowe 
Fresh Food and Bakery Manager
(0277758213)
(03-3430912)
Poul Robinson
Duty Manger And Fresh Food assistant
(0273601916)
(03-3430912) 
Sheglah Hughes 
Countdown Checkout Operator 
(0211928322)
hughes_shelagh@yahoo.co.nz
Maree Houghton
Countdown Price Integrity Manager
(03-3430912)