FOOD & BEVERAGES / HOSPITALITY MANAGEMENT PROFESSIONAL
Versatile Hospitality Management professional offering over 15 years experience in managing F & B operations, Profit Centre Operations, Restaurant Management, Guest relations, Service delivery, Team Management, Training & Development; Currently spearheading as Operations Manager - Healthcarewith Sodexo,Demonstrated competencies in rolling out policies and programmes to win total guests satisfaction while maintaining reasonable profitability levels. Adept in supervising, training and engaging qualified manpower to transform them into cohesive teams of performers. Consistently exceeded performance benchmarks throughout the career span. Possess keen business acumen in analyzing and understanding business requirements, customer-value maximization and developing new business processes and revenue streams. Anticipating & capitalizing on market trends, identifying profit potential, creating value, & positioning the company’s products & services to maximize market share.