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Work experience

Aug 2015Present

Deputy Manager , Customer Care - Service

Mahindra and Mahindra Ltd, Automotive Division

Key Responsibilities included Dealer Business & Profitability Enhancement, Capability Development of Dealership Manpower, Increase Customer Satisfaction (CSI).

Aug 2013Jul 2015

Assistant Manager, Customer Care - Service

Mahindra and Mahindra Ltd, Automotive Division
Aug 2012Aug 2013

GET - Sales and Marketing

Mahindra and Mahindra Ltd, Automotive Division

Education

Jun 2008Jul 2012

B.Tech in Mechanical Engineering

Institute of Technical Education and Research
Apr 2005Jun 2007

Class 12

Christ College , Cuttack
Mar 2004Mar 2005

Class 10

Stewart School , Cuttack

Skills

MS Excel
DMS
Spares abc analysis
• Business Analytics
Solid Works

Trainings