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Should you have a need for an excellent and professional leader, who can assimilate complex business drivers and generate strategies and actions out of them, as well as handle the biggest customer accounts successfully, please review my CV in detail.

I am persistent and ambitious in what I do. One of my key achievements has been the personal project on writing a book about S60 based phone programs that was published by the Wiley& sons Ltd. in Jan 2007. It explains in detail the architecture of the S60 as well as gives tips for how to utilize the platform in device programs in a meaningful way. This book has received lots of very positive feedback from the Nokia’s developer community and S60 platform Licensees.

I have +12 yearsinternational experience; 10 years of managerial experience in multi-cultural environment. I have successfully led global and virtual teams in my work. Change has always played a key role in my work and I have learnt how to handle the change resistance in a successful manner. Company’s strategy creation experience I have gained both at Nokia and my current employer CCC, where I have been leading the new Telecom Strategy team with extensive results.

I am a true team player whilst take personal ownership over the most challenging tasks. I feel I’ve had a box seat position over the entire telecommunication industry during the past +12 years. During these years I have myriad times been in a situation where I had to influence people beyond my organization. This has evolved my persuasion and sales skills as well as made me embed maximum amount of information and knowledge from others. I have humble yet determined touch on people around me, and I understand how to combine people’s satisfaction with company’s strategy. I have constantly worked under preasure and stress successfully, as a proof of that I have earned the ‘Exceptional’-level in Nokia’s performance evaluation multiple times.

I am looking for a challenging strategically important leadership role and am willing to relocate if needed.

Name: Saila Laitinen

Date and Place of Birth: Jan 19th, 1970 / Oulu

Address: Juhaninkuja 3 A, 02180 Espoo

Phone: +358-40-7228583

Martial status: Married, two children

Education and courses:

Leadership 2005 (Inspiring Leader) / Nokia 2003-2005

ISEB Testing Certificate / SoftEd 2001

Master of Science (Major computer engineering, minor Mechatronics

and robot automation systems) / Oulu University 1998

A few courses in Medical faculty of Oulu University 1995-1998

In addition to above I’ve finished numerous trainings on leadership, strategy creation, QA, languages and mobile technologies.

Work History:

SFonge corp.

Managing Director (Act.) and co-founder, Espoo Finland 04/2009->

I am leading the start-up company with global presence. Sfonge was established to provide services such as management consulting, sourcing, eTrainings, business development and sales to big corporate as well as small ones. By today we have several big global corporates as well as smal innovative companies as our customer. The customer base is increasing and new services are currently being planned and implemented.


Sales and Customer Account Management Director / Telecom division, Helsinki 05/2007-06/2009

I am leading the telecom strategy creation taskforce in the company. I have also created the sales processes for this medium size company. Leading the team of sales and customer account mgmt personel. We won strategically importantcustomers in Telecom industry and Finnish paper and energy industries. In addition to S60, I have also gained significant knowledge base on the key players in Android and MS technologies. We negotiated the company into the industry strategic partnership programs strategic partnership programs such as S60 Product Creation Community ( and Android developer program. In my daily work I interact with our cross-industry customers, make proposals, review, comment and close agreements, follow the projects and identify possible new customer needs in their IT solutions.

Nokia corp.

Head of Regional Operations / Forum Nokia, Helsinki 01/2007-05/2007

Leading an organization in eight different sites around the world (Finland, USA, Brasil, China, Japan, Singapore and India). The organization provided technical services, consultancy and support plus did developer outreach and technology marketing activities with global presence. I created the API Partnering process and led the Nokia wide mobile content switching strategy work (called SWITCH). Leading the project of VoIP adaptation development on top of Nokia devices.

Senior Consultancy Manager / Forum Nokia, Helsinki 2005-2006

I was in charge of the global consultancy function and organization which served the 3.2 M application developers around the world innovating on top of Nokia platforms. I Ramped up this new service and created the strategy for it as the very first tasks. In my daily work I negotiated with the customers, collected the optimal service portfolio for them and resourced their projects with professional consultants. My team created global sub-contractor and consultancy service provider networks that the developer community can utilize in their project work. With these partners we successfully concluded agreements on the SLAs and other important QoS topics.

Manager, Technology Consultancy / Nokia / Series60 Customer Operations, Helsinki 2002-2005

As Technology Consultancy Manager I managed a multi-national group of highly professional people, who constantly provided help to S60 Licensees’ projects. The team helped the development of 11 new S60 devices. In this work I co-operated not only with the customers and platform organization but to wide extent with Nokia’s Marketing and Sales team as well as with the Legal. Iparticipated in S60 level strategy work and gained a good understanding on what are the biggest obstacles for the Licensees to build their phones on top of S60. I also had a perfect view on the overall smart phone development cycle. In this position I had the opportunity to improve my know-how on the Symbian OS and other smart phone technologies. Working side by side with the external Licensees and customers deepened my understanding on ways to exceed customer expectations.

Testing Manager / Nokia, Server Software Products, Budapest Hungary 2001-2002

In Hungary I worked as an expatriate and led a multi-national group of engineers with the responsibility to handle the end-to-end testing of the Presence Server 1.0. This project was finished on time and within the budget.

System Testing Manager, NMDA / Nokia Helsinki 01/2001- 04/2001

Group Manager / Nokia Networks, Helsinki 1998-2000

SW Engineer / Nokia Networks, Helsinki 1995-1998


R&D Trainee / InnoKas Medical, Oulu 1994-1995

Multiple tasks in a company that operates in Medical Technology field.

Language skills:

Finnish Mother Tangue

English Excellent

Swedish Good

German Basics

Hungary Basics


Swimming and aerobics


“System testing in an incremental software project” Conference paper / EuroStart 2001 / Stockholm

“How to measure an MTBF of a new software product” Conference paper / AsiaStart 2002 / Melbourne

“The S60 Smartphone Quality Assurance” A book published by Wiley Ltd.