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Professional Overview

I have close to 3 years of experience in data analytics in the 'US healthcare' and 'E-commerce' domains. I  enjoy working on large scale data to develop insights which drive business action.  My core skills include -

  • Proficiency in SQL, Python, R and Excel
  • Exploratory data analysis and predictive modelling
  • Good communication skills, strong business acumen, high degree of initiative and a continuous learning approach

Work Experience

May 2016Present

Data Analyst - Customer Experience


Bengaluru, Karnataka

  • Worked closely with the supply chain team to design and install reports for unit level pendency across all forward and return stages
  • Designed the A/B tests for redressal mechanisms for pained customers based on churn probability and customer segmentation
  • Designed the target feature for the return item quality predictor model. The target feature basically recognizes an abused return item on the basis of rejection during return QC or during warehouse inward as a Q2 (non-sell-able) product
  • Helped in designing the features for churn prediction model for Myntra customers. Features included delivery experience, cancellations, returns experience and CC interactions
  • Designed excel models to ascertain the impact of vendor de-listing  on metrics like overall delivery time, returns percentage and Myntra-initiated-cancellations


May 2014May 2016

Business Operations Associate

ZS Associates

Pune, India

  • Designed, managed and made functional improvements to sales force effectiveness models pertaining to incentive compensation, goals setting, customer targeting and territory alignment 
  • Proactively involved in mentoring and coaching new ZS'ers through workshops on Excel, Access, SQL and Statistical methods


Jan 2017Present

Udacity - Data Analyst Nano-degree

Jun 2010May 2014

B.Tech (ECE) - VIT, Vellore - CGPA : 8.38



89% (XII), 91.2% (X)