Maintain knowledge of current gold and silver prices, policies regarding payment and exchanges, and security practices.
Recommend, select, and help locate or obtain merchandise based on guest needs and desires.
Greet guests and ascertain what each guest wants or needs.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Compute sales prices, total purchases and receive and process cash or credit payment.
Estimate cost of repair of jewelry and/or quote trade-in allowances.
Acknowledge and respect the need for guest confidentiality.