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Work experience

Jul 2012Present

System Admin

FTGS (FORTUNE TECH GLOBAL SERVICE)

•Installation, configuration and system administration of windows 2003/2008/2008/XP/win7/win8.

•Maintaining Microsoft Updates and Security patches through SCCM client for the LAN network.

•Installation, configuration and administration of Open source Smooth wall Web proxy and Firewall.

•Monitor proxy logs on a daily basis, set policies as required.

•Defining and implementing policies for password restriction, account lockout, password expiry etc. 

•Manage and setup of applications like BlackBerry services (Business Enterprise server).

•Exchange server configuration, upgrades and troubleshooting.

•Create mailbox, configure outlook web access, backup and restore mail and public folder databases.

•Create public folder, create e-mail distribution list. Setup mailbox quota.

•Configure default e-mail address for new user accounts.

•Assign the permission to users to use folders in server.

•Installation and configuration of Print servers, Network Printers and Plotters - Xerox, HP Laser jets and inkjets. Assigning user rights to the printers 

•Configure emails on Black Berry phones (BES & BIS) and Push Mail supported handhelds.

•Troubleshoot and resolve software / hardware or Network technical issues with end user groups. 

•Maintaining inventory of all computers, servers and software with Inventory software.

•Installing and trouble shooting of design software’s like AutoCAD, solid works, Hyper machine, ProE, Ansys etc

•Configuring license for software’s

•Installing Microsoft Virtual Machine.

•Design, Procurement, implementation, maintenance and user management of networks, servers and PCs., 

•Installation and Configuration of VPN and Data Cards.

•Software installations, network maintenance and Help desk support.

•Managed escalations from users business critical issues

•Evaluate, recommend & implement system enhancements & new functionality.

•Support server, desktops, printer and all network devices. Performed MS mail user’s  mailboxes migration to exchange post office

•Created and maintained ghost images and deployed the images when needed for the various systems that required restoration

•Systems backup and recovery (ARC Backup). 

•manage and Configure high-speed HP printers

•Installation & Repairing of Desktop PC, Laptop, Monitor and Printer.

•Inventory of Servers, OS and other licenses.

•Readiness of the servers for the Audits

•Managing DHCP, DNS, Proxy and File & Print Servers.

•Blackberry configuration.

•Coordinating with Vendors to resolve the Hardware issues

•Using remote tools Remote desktop connection, Dame Ware, Vnc and team viewer to maintain and troubleshoot the remote systems.

Education

Jun 2007May 2011

Bachelor of Computer Applications

PERIYAR UNIVERSITY

Studied basic accounting, digital electronics, system analysis and design programming in various languages such as C++, Visual Basic, ASP .net, Java and Web design & internet programming. Also done projects in Visual Basic and ASP .net as part of intern. 

Certifications

Microsoft® Certified Technology Specialist

Microsoft
Dec 2010

ASP.NET

System Domain, Banglore

Portfolio

Interests

  • Photography
  • Social Networking
  • Traveling
  • Music
  • Driving

STRENGTHS

  • Good interpersonal and communication skills.
  • Willingness to share information and ideas.
  • Commitment to teamwork.
  • Ability to learn new things quickly.
  • Comprehensive problem Solving.
  • Customer Relationship development.

Skills

  • Believing that good team leadership and a hands-on approach to management brings increase standards and profits.
  • Possessing a hunger for success and the ability to work individually or as part of a team
  • Microsoft certified Windows 7, Configuring
  • Technically skilled in SQL Server & Microsoft Dot Net and proficiency in Word, Excel, PowerPoint  and Outlook
  • LAN/WAN/Administration
  • Active Directory, DHCP Server
  • Web and Email Filter
  • Administrator Active Directory
  • Terminal Services
  • Access Controls
  • DNS, DHCP Administration
  • Antivirus
  • User Tech Support & helpdesk – OS
  • Backup and Restore
  • VPN and Data Cards
  • Ability to understand customer's direction, immediate business opportunities and long-term partnering interests
  • Excellent interpersonal, communication and relationship-building skills, Listen attentively, communicate persuasively and follow through diligently
  • Excellent organizational, time management, problem solving skills with the ability to work under pressure
  • Excellent presentation and interpersonal skills.

Summary

Accomplished systems administrator with 18 months of experience, managing server infrastructures and data-centre operations across multiple platforms of Windows. Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance. I have proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and trouble shooter, comfortable managing systems in a range of IT environments.