Ryan Jordan

  • Jersey City NJ 07302

Work experience

Work experience
Jan 2014 - Present

Research Analyst, Business Development

Frenkel & Company
  • Manage research projects, while assisting a team of junior producers to analyze industry trends and prospect potential clients 
  • Gather and process all industry news to use in marketing to prospects and existing clients through direct email marketing
  • Update databases and update/distribute results of marketing efforts to producers and senior management within the company
  • Wrote and designed marketing materials, brochures, and presentations for new business proposals
  • Create and distribute budget tracking spreadsheets for weekly production meetings
Jan 2013 - Jan 2014

Claims Specialist

Tri-State Employer Services
  • Investigated liability and damages to resolve workers’ compensation claims, from initial handling to conclusion, including litigation management for several insureds
  • Submitted and monitored claims to insurers on behalf of clients
  • Initiated and supported subrogation recovery efforts for clients, advocate for clients when adjusters and claimants were contrary to clients
  • Identified and appropriately handled suspicious claims
  • Answered all inquiries regarding the claims process, required documentation, and standard claims procedures from clients
Feb 2012 - Jan 2013

Enrollment Coordinator

Tri-State Employer Services
  • Managed end-to-end enrollment process for clients commissioning staff leasing agreements, including coordination of internal departments, supervision of data processing and client relationship management.
    • Oversaw transition of client onboarding from sales team, including intake of business expectations, analysis of financial circumstances, and distribution of relevant information across departments.
    • Supervised ongoing data management and billing accuracy across profile of over 100 clients, including federal and state tax regulations as well as specialized services(Workers' Compensation, General Liability, etc).
    • Managed relationship and ongoing alignment with new and veteran clients, including changes in staffing structure, various tax queries and industry best practices.
    • Accountable and responsible for timely and accurate preparation, analysis, distribution, and maintenance of critical weekly reports and reconciliations
  • Provided expertise on loss prevention and risk assessment on an individual client basis in order to reduce severity and frequency of claims based on industry exposure, and foster business growth
  • Trained and managed 2 new full-time and 2 temporary employees on their duties and currently delegates daily work
Sep 2009 - Nov 2011

Sales Associate

Music & Arts Center
  • Selected as one of nine top sales associates for a company-wide colonization program to assist in expansion of band and orchestra instrument rental program at satellite Guitar Center locations
    • Educated and trained new staff on product knowledge, sales techniques, and rental contracts
    • Independently sought out and nurtured leads in local school music departments by meeting with music directors and attending back to school events
    • Rancho Cucamonga, CA location exceeded initial month's forecast by 147%
  • Trained temporary and full-time staff members on product knowledge as well as phone scripts, in-person consultations, lesson packages, and rental contracts
  • Maintained exemplary store appearance and assisted with management of day-to-day cash-flow operations, inventory and product assembly while fostering leads and relationships with co-workers and clients
    • Assisted in management and transition of complete store renovation and re-organization for two locations
  • Analyzed and calculated individual and store sales forecasts based on growth and previous year figures
    • Developed spreadsheets for calculating employee sales goals in relation to previous year stats and forecasts
    • Spreadsheets and sales formulas were adopted by multiple locations to help streamline sales tracking
  • Exceeded personal sales goal by 27% over the past year with total sales of $201,858. 81
  • Actively participated in charitable outreach programs on behalf of store and spearheaded events including staff performances to attract new clients and promote a positive image within the community
May 2008 - Aug 2008


The Savitz Organization
  • Prepared benefit calculations for other actuaries within a highly deadline-focused and detail-oriented firm
  • Created unique macros within Excel and other statistical tracking programs which helped streamline operations for senior management
  • Assisted in drafting and review of 5500 Forms to ensure that employee benefit plans were operated and managed in accordance with prescribed standards from the Department of Labor


Sep 2005 - May 2009

Bachelor of Science in Actuarial Science/Risk Management, Minor in Statistics

The Pennsylvania State University



Property & Causality Producer License  

New Jersey Department of Insurance and Banking

ARM (Associate in Risk Management)