Ryan Hergott

  • Burlington I.L
  • 815-517-8561
  • ryanhergott@gmail.com

Account Manager


A committed and self motivated individual with 5 years of progressive experience in the fitness industry with a outgoing personality and drive to develop all managerial skills needed to become a successful General Manager. Results orientated leader with excellent interpersonal communication, organizational and problem solving abilities to ensure client satisfaction. A enthusiastic learner with a great aptitude for developing new skills possessing high adaptability to differing environments. Passionately committed to serving as a community team mentor, role model helping to inspire and motivate. Ability to deliver results under pressure by bringing fresh thinking to a project and by fostering long term profitable relationship with key accounts.

Work History

Work History
Feb 2015 - Sep 2015

Account Manager

Lifetime Fitness - Algonquin I.L

Developing and maintaining an account base and delivering budgeted revenues as well as exceeding set sales targets. Launching pro-active campaigns and pursuing new business leads while maintaining and updating administrative systems accurately. Ensuring clients are maintain their monthly payments, resolving client complaints and achieving goal set targets and revenues.   Processing the ability to sell effectively and developing operational excellence. to manage large amounts of clients. Managing contracts and the ability to have presentational skills targeted to clients needs and wants. Working as a part of a sales division with a one minded track to exceed expectations and deliver customer satisfaction.

May 2013 - Oct 2014

Quality Control Machine Operator

General Mills Corporation-Belvidere I.L

Operate and monitor polyurethane bagging machine to ensure the up most quality control and sanitation for product and was packaged with correct bag size and proper coding. Co led on safety team to ensure that our team of seven was up to date on all safety precautions and also developing new  ways to complete all duties of team member more efficiently. Performed precautionary protocols prior to start up of production along with maintenance  of all machines running in the room.  

Aug 2011 - Sep 2012

Member Relations Staff

Kishwaukee Family Y.M.C.A - DeKalb I.L 

Extended customer subscriptions, offering discounts and promotions  to ensure high customer retention rates. Participated in various incentive programs and contest designed to support achievement of production goals. Received and processed cash or credit payments for in store payments. Described use and operational of merchandise to customers. Opened and closed facility including closing out cash drawers ensuring facility was up to protocol quality. Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of understanding and urgency. Served as a mentor to the youth of the community to guide them in the right direction to ensure success. Verified that all merchandising standards were maintained on a daily basis.   

Apr 2010 - Aug 2011

Membership Sales Team

X-Sport Fitness-- St. Charles I.L

Served as a liaison between customers, store personnel and various store departments. Recommended and helped customers select merchandise based on their needs. Exercised sound judgments in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction. Informed customers about sales and promotions in a friendly and engaging manner. Managed a wide variety of customer issues quickly and efficiently. Trained new employees on company customer service policies and service levels standards.

Jun 2007 - Dec 2009

Sewer Pipe Laborer

PatNick Construction- Bolingbrook I.L

Assisted skilled workers with construction projects in all phases of rough and finished projects. Mixed and laid concrete to raise to of manhole to street level. Mixed mortar, plaster and grout according to standard formulas. Performed heavy labor such as ditch digging paving and hauling. Mentored junior team members providing guidance on proper techniques and safety. Cut materials to specified sizes for installation using power saws and road saws. Transported materials, tools and machines to project sites.

Apr 2006 - Feb 2007

Remodeling Coordinator

Ken Spears Construction- DeKalb I.L

Qualified competitive subcontractor bids prior to execution of contracts. Managed a team of 7 onsite general laborers for 6 months. Performed construction site pre- inspections and coordinated post-construction audits. acted as the liaison between landscape architects and general contractors.

Jun 2004 - Jan 2006

Brick Laborer

Hardscape Construction- Genoa I.L

Educated general contractor personnel on the quality standards through out the construction process to ensure 100% customer satisfaction. Followed through with competent execution to project plans by providing proper tools and equipment to all construction personnel. Accurately provided status information on project progress to the project management. Monitored the safety of all construction activities, making on-site personnel safety the top priority.

Oct 2002 - Mar 2003

Mechanical Shop Assistant

Wanasek Construction- Burlington W.I

Utilized facility tracking system to keep accurate records of completed repairs. Used process including gas tungsten arc, gas metal arc, flux cored arc, plasma arc to fix heavy equipment. Reviewed project drawings to perform installation activities according to specifications. Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports and ordering supplies.

Jun 2001 - Sep 2002

Mechanical Shop Assistant

Powers Lake construction-Powers Lake W.I

Accurately read blueprints and repair manuals to identify mechanical problems and fix them on more than 100 pieces of heavy equipment. Cleaned, wrapped and labeled outgoing order to ensure it was shipped to the proper location. Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance. Responsible for promoting safe and clean working environment


  • Leadership:

Served as a contributing member to leadership team for youth development at the Young Mans Christian Association.

  • Business Development:

Helped start Landscaping business from the ground up building into a successful and accredited company within the community,

  • Project management:

Initiated fitness group which resulted in 100% results for more than 23 people.

  • Equipment Maintenance

Performed routine maintenance on equipment on as- needed basis for more than 100 pieces of heavy equipment. Received 7 " exceeds expectations" ratings on performance reviews.

  • Inventory Control:

Restocked and organized items as necessary and as directed for supplement section at large chain fitness facility

  • Purchasing:

Maintained inventory of spare parts inventories and completed purchaser requisition as necessary for two different large construction companies.

  • Production Inspection:

Inspected products to ensure highest quality of more than 200 pieces of fitness equipment.


Jan 2015 - Mar 2015

Fitness Nutrition Specialist

National Academy of  Sports Medicine.
Aug 2010 - Mar 2012

 Bachelors of Exercise Physiology

Northern Illinois University  
Apr 2008 - Sep 2008

Certified Personal Trainer

National Academy of Sports Medicine