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Volunteer Experience & Professional Affiliations

  • Volunteer, Measure F Campaign to Modernize and Maintain LTCC, 2014 – Present 
  • Volunteer, ISSI Dance, 2014
  • Student Representative, LTCC Student Learning Committee, 2014 – Present 
  • Member, LTCC Student Senate, 2014 – Present 
  • Kiwanis Community Carnival, 20

Education

2010-092014-06

Secondary school

Upper Shirley High

English language.  GCSE    C 

Science                  GCSE    C 

Maths                    GCSE    C 

business studies   GCSE    C 

Art                         GCSE    C 

Work experience

Sep 2014Present

Customer Service Specialist

Campus Bookstore
  • Deliver superior student and faculty customer service, assisting in locating texts and other reading materials.
  • Process cash and credit transactions through the cash register, ensuring accuracy in accounting of monies.
  • Organize and merchandise store, allowing items to be easily located and ensuring store is aesthetically appealing.
  • Address student questions on books needed for classes and provide information on store policies.
Oct 2012Sep 2014

Customer Service Associate

Hardware Store
  • Provided knowledge on tools, cleaning supplies, paint, electrical, plumbing, garden and general hardware.
  • Reordered products and ensured the availability of store inventory.
  • Merchandised and marketed products; updated pricing and kept shelves fully cleaned and neatly organized.
  • Assisted customers with locating their purchases and placed special orders.
  • Answered phone calls and cashiered the front register and stocked and shrink wrapped pallets and shelves.
  • Ensured store cleanliness, made store deliveries and built up displays and end caps.
Oct 2010Oct 2012

Sales Clerk

Marketing Firm
  • Coordinated sales promotion activities and sold $7K to $10K per month in store merchandise.
  • Performed shipping and receiving of merchandise and maintained inventory through ordering stock.
  • Provided superior customer service to increase customer retention.
  • Checked out customers using the cash register.