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Work experience

Sep 2015Nov 2015

Call centre


Worked for an inbound Australian based call centre.I explained billing profiles,technical issues,took payments,upgraded plans and promoted the company by giving great customer services

Jul 2015Sep 2015

Call centre

Webhelp Vodafone

Worked for an inbound Uk based call centre.I took payments,explained  billing profiles,technical issues ,upgrades and promoting Vodafone by giving great customer services.

Apr 2015Jul 2015

Direct marketing and management

Executive dynamic marketing

Did basic sales selling products such as Auto armore and mark off to car dealerships and to customers at garage stations.I went around to local businesses to present the product and to get owners on the buying line.I did team building and  taught sales skills and leadership qualities to new people coming into the business.

Jun 2014Apr 2015

Direct marketing and management


Training program of 6-8 months to promote managers.  Perdm represents clients such as Edcon, Ackermans, Woolworths , dstv and telcom . Worked in selected Ackermans and edcon stores to sell financial services for Hollards and to get customers  to sign up for store accounts .Teaching  and training people how to sell  and I taught leadership qualities.I did team building and company recruiting.I got promoted to a core leader  in 2months.

Jan 2014Jun 2014

Bakery management

Fresh bake

 Managing  the bakery and making sure everything flows smoothly.I worked as a confectioner and a baker.I delt with stock taking to make sure everything was correct and I worked at the till point to serve customers.

January 2016Current

Call centre

Capita, o2 customer service.

I am working in a uk based customer service center. I deal will customers billing platforms by explaining it in detail. I deal with upgrades as well and selling contracts to our new customers.i deal with technical issues as well by fixing network issues and any problem with there handsets.I am an escalations advisor and deal with irate customers 


Jan 2009Dec 2013

Batchelors degree

J.G Meiring high school

I was a member of J.G Meiring high school for 5 years.                                                                                            

Personal attributes 

Exceptional listener and communicator who effectively conveys information verbally and in writing.

Team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.

Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards.

Results-driven achiever with exemplary planning and organizational skills. problem-solver who can generate workable solutions and resolve complaints.                        

Contacts details

  • Cell : 0842956043  home: 0215921431 email :

Reference Numbers

  • Perdm - : Dyllon Moses 0733156956.  Edm - Hayden Williams 0835363702.  Freshbake- sulaiman  : 0765125908  Webhelp Vodafone : Debbie0765487063.  Iinet: Michael Meyering  0787788167. Capita-Kevin Van Tonder: 0829949454. Pamela Manning : 0641487207.