Ryan Fleming

Administrative, Development, SEO

  • Philadelphia Pennsylvania
Work experience
Work experience
Mar 2012 - Jun 2015
Call Center Representative 
Progressive Business Publications

● Provide technical/customer support to webinar attendees. 

● Edit, archive and send all webinar recordings in our division. 

● Generate login credentials for our certificate programs. 

● Occasionally provide graphic and web design assistance. 

● Enter certificate applications into the online database. 

Oct 2011 - Aug 2012
Pharmacy Technician
CVS Pharmacy

● Counted and filled prescriptions.  

● Entered insurance data into our online database.  

● Customer assistance. 

May 2010 - Oct 2011
Marketing & Graphic Design
Hero Web LLC

● Built a social media marketing campaign for Creditshout.com and  promoted through Twitter, Reddit, and Digg. 

● Created Various Graphics for Creditshout.com. 

● Developed a comprehensive online marketing and link building strategy  for creditshout.com which resulted in a 75% traffic increase over six  months. 

● Designed creatives for a major advertising campaign through google  adwords. 

Apr 2009 - May 2010
Graphic Design & Consulting
Garden Influence

● Edited and enhanced photos and prints in Photoshop. 

● Created an initial online marketing strategy. 

● Developed Gardeninfluence.com 

Jul 2008 - Jul 2010
Certificate in Graphic Design and Animation
Anthem Institute

Springfield, PA

Sep 2004 - Jun 2008
High School Diploma
Great Valley High School

Malvern, PA


  • Great at multitasking & organization.
  • Excellent customer service & communication skills.
  • Advanced knowledge of computers (Mac & PC).
  • Proficient in meeting deadlines.

Software Experience

  • Adobe Creative Suite (Photoshop, Illustrator, Acrobat, Premier Pro)
  • Microsoft Office (Word, PowerPoint, Excel, Outlook)
  • Google Docs
  • Google Analytics
  • Filezilla & Coffeecup 
  • Wordpress  (SEO, Maintenance, Theme Design)
  • MailChimp
  • Aweber
  • Evolve IP