I have 7+ years of award-winning experience providing exceptional customer service to businesses, consumers, and vendors with hands-on project management in a cutting-edge, fast-paced environment. As a facilities manager with an international Fortune 500 company, I increased sales and profitability in my facility over 40% from $4.2M to $6.1M within two years. Through innovative thinking and fine-tuning of our operational procedures and processes, I caused a $2.1M revenue improvement in a previously underperforming market. By shifting focus to customer service and away from low margin business, I drove strategic growth with higher margin client base without restructuring the team. Pioneering management style and commitment to extraordinary quality resulted in perfect inventory awards two consecutive years. I have a reputation of doing the right thing, not the easy thing. If you want your company to be known for impeccable quality and an outstanding customer experience, and you need the right leadership to take you there, let’s have a conversation about how my talents can realize your plans.
► Continuous Process Improvement
► Resourceful Problem Solving
► Exceptional Communication and Leadership Skills
Key Skills: Strong financial discipline with hands-on management style ● Highly organized, self-motivated and concentrated on results ● Solutions focused ● Values continuing education and personal and professional growth ● Simplifies complex problems and synthesizes diverse ideas with demonstrated ability to communicate effectively and persuasively at all levels.