Ryan Adams

Ryan Adams

Work History

Work History
Jan 2012 - Present

Audio Engineer

Live Fish Productions

Identify the sound requirements for a given task or situation and perform the appropriate actions to produce this sound by: Assessing the acoustics of the performance area and assembling and operating the necessary equipment. Consulting with producers and performers to determine the sound requirements. Selecting, positioning, adjusting and operating the equipment used for amplification and recording. Applying technical knowledge of sound recording equipment to achieve the determined artistic objectives. Monitoring audio signals to detect sound-quality deviations or malfunctions. Anticipating and correcting any problems. Maintaining and repairing sound equipment.

Jan 2013 - Present

Teller

First and Farmers National Bank

Monitor and maintain a cash drawer according to policy and procedures and within cash limits. Provide a complete range of customer services, including opening new deposit accounts, explaining available FFNB products and services. Generate sales by identifying opportunities that enhance and expand customer relationships. Serve as a back-up CSR for vacations or as needed. Complete training internally and externally as requested, often sharing that learning with others. Certified teller with the Kentucky Bankers Association. 

Dec 2013 - Aug 2014

Financial Aid Officer

Blackboard Student Services

Resolved end user inquiries by utilizing multiple technology sources including telephony, chat and web based inquiries. Strive for one-call resolution of customer issues while communicating appropriate options in a timely and professional manner. Manage and resolve identified client issues for assigned customer accounts. Document information into web based ticketing system. Search and navigate knowledge base to identify appropriate resolution for client issues. Escalate unique issues or inaccurate information contained in knowledge base to the immediate supervisor for resolution. Projects favorable image of the company to promote its objectives and goals that enhance client relationships. Participate in internal training programs to expand knowledge and support multiple clients. Provide delightful, efficient and accurate resolution to customer inquiries. Special projects as requested by management.

Education

Education

College Preparatory 

Somerset Christian School