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Director of Sales, May 2011 – June 2012

Hilton San Diego Bayfront, San Diego, CA (American Audio Visual Center)

  • Establish and carry out departmental goals, policies, and procedures for delivery of Extreme Customer Service.

  • Direct and oversee Sales Department financial and budgetary activities.

  • Improve customer survey results and resolve client complaints regarding sales and service.

  • Create and design large scale meetings/events, including integration with all internal partners.

Account Executive, May 2010 – May 2011

AV Dimensions, Chandler, AZ

  • Develop existing customer relationships and expand market verticals to develop new business.

  • Create innovative and creative sales presentations, RFP and RFQ process for client sales /support.

  • Design specific software applications to support trade show designs for technical and sales support.

Sales Manager, February 2010 – May 2010

Hewlett Packard, Direct Alliance Corporation, Tempe, AZ (contract position)

  • Responsible for sales of IT hardware and software solutions to K-12, SMB and LEAN markets.

  • Consult, design and provide technical solutions for HP servers, printers and other branded products.

  • Create and develop a pipeline of 1.5M, exceeding goals by 24%, as well increased market share.

Director of Sales, July 2008 – May 2009

Phoenix Convention Center, Phoenix, AZ (AV Concepts)

  • Provide overall sales leadership and accountability in assigned area.

  • Perform site inspections, creative and design sessions, pre con & post con client meetings.

  • Responsible for retention of current clients and the acquisition of new clients to expand market share.

Executive Account Manager, August 2004 – July 2008

Arizona Biltmore, Phoenix, AZ (PSAV)

  • Perform site inspections, creative and design client sessions, pre con & post con client meetings.

  • Create presentations and proposals for prospective clients showcasing new technologies.

  • Responsible for all aspects of sales, creative and technical details of A/V services for large meetings.

Meeting Planner/Travel Director/Owner, July 1997 - August 2004

WBF Meeting and Travel Directing

  • Develop, plan and facilitate all aspects of meeting planning details for International events/meetings.

  • Responsible on site management of local vendors/services to support meeting planning details.

  • Capable of assisting on-site staff in a variety of capacities during event functions.

Work experience

PC/Windows and Mac platforms, Microsoft Office Suite, Publisher, ACT!, Sales Force, Goldmine, AS400, Delphi, Matrix,Helios II, IntelliEvent, R2, Sketchup, Kerkythea Render, 3dMax (limited), AutoCAD (limited), PaintShop Pro, Adobe (assorted), Vegas 11 Pro, Final Cut, After Effects, SellFolio, Animoto and Miller Heiman - Conceptual Selling.

Recent Projects...