Ruthie Greene

Work History

Work History

Technical Sales Agent

Plumchoice online Pc Support

Assist customers by taking their calls and promoting company’s products (up selling). Setting up technician’s appointment to assist in resolving customers’ issues using provided software.

May 2008 - Present

SECRETARY(VOLUTEER)

ASSOCIATION OF LIBERIANS IN THE MERRIMACK VALLEY
  • RECORD MINUTES OF ALL MEETINGS
  • SENT OUT ALL ASSOCIATION'S COMMUNICATIONS
  • RESPOND TO ALL IN-COMING COMMUNICATIONS
  • KEPT RECORDS AND PROCEEDINGS OF ALL ACTIVITIES
May 2009 - Jun 2009

INTERN(PARALEGAL)

Middlesex District Attorney Office
  • ASSIST IN THE PREPARATION OF BRIEFS.
  • SUMMARIES FORMS
  • MOTIONS
  • CASES RESEARCH
  • FILING
  • COPYING
  • BINDING

Filed, copied, and assisted in preparation of briefs and summaries

Assisted directly in case research via Westlaw, Lexis Nexus, and online sources and performed other duties as required.

Sep 2007 - Dec 2008

Project Coordinator/Customer service Representative

Compucom

During my tenue at compucom I was able to worked with the following softwares:SIMS,TERA TERM and ETRAK.

I coordinated designated projects and also resolved issues with technicians and clients alike.We worked with tickets from the que and had said calls processed in a timely manner.

Aug 1995 - Aug 1997

Research Assistant

Hne Law offices

Assisted head of research with materials for up coming cases and getting clients prepared for cases.

Dec 1995 - Dec 1996

Research Assistant

Hne,Gordon&Johnson Law offices

Answering incoming and outgoing calls. Took clients inquires and saw that all their questions were addressed. Tending to visitors.

Education

Education
Sep 2008 - May 2009

Certificate

The Salter School
Jun 1994 - Jul 1999

Bachelor of Science

A.M.E Zion University College

Skills

Skills

Good Phone Etiquette

Excellent Communication

Basic Computer

     SIMS ETRAK  CRM RMA  SIEBEL  PARTS ORDERING MICROSOFT OFFICE  SAFELINK l PIP  NETSUITE  SHAREPOINT  OSHA  MEDICAL SCRIBING  IDATAFAX Criminal Law                                                                                                          Office Suit Applications              ISP ( Internet Service Providers) software                                                                                      Task Orientation                                                                  Legal Assistance        Family Law                                                         

Objective

Seek to provide quality assistance to a challenging and rewarding workplace with acquired paralegal skills and customer service knowledge

Certifications

Certifications

PARALEGAL

THE SALTER SCHOOL,TEWKSBURY,MA
Oct 2007 - Oct 2008

Dell Certification

n/a