• 4/29 Brisbane Street St lucia Brisbane Queensland
Runkai Ji

Runkai Ji


Having worked for almost 4 years in the hotel, travel agency and airlines, I got a lot of experience in providing good services, communicating with customers and dealing with problems especially associated with travelling. I have confidence that I can be a qualified employee in your team. 

Work History

Work History

Sep 2010 - Dec 2010
Ramada Hotel 


May 2011 - Nov 2011
Shandong Haixia International Travel Agency 
  • As a front office clerk, I received customers warmly and offered them professional travel advice and made sure they had pleasant trips.
  • As a tour guide, I took good care of every customer: provided them with fantastic explanations, satisfying food and beverage, transportation, shopping and accommodations.

Nov 2011 - May 2013
Shandong airlines 

Boarding Gate

  • When I worked at the boarding gate, I tried my best to ensure that every flight took off on time. During the delay period, I answered passengers'questions patiently about the delayed flight and dealt with special problems immediately.   

Check-in Counter

  • Check-in counter has high requirements for staff. When I worked at the check-in counter, I helped the passengers check in the flight enthusiastically and efficiently.



Master of Tourism, Hotel and Event Management

2015 - 2016
The University of Queensland

Tourism Management

2007 - 2011
Shandong Institute of Business and Technology



PADI Open Water Diver Certification

China Tour Guide