The Technical Services team which entails Study Support, Training Services, Surgical Services, and Transgenics is a fast paced environment where learning is hands-on and efficiency is expected from all team members.
Ability to multitask, have organizational skills, the ability to prioritize and interact with not only our colleagues and peers, but with advanced members of the research community (DA Heads, Principal Investigators, Scientists, etc.). In addition to these qualities, one must possess self discipline, time management, transparent communication and be open to give and receive constructive criticism. Providing flexibility is also key as it may be needed to accommodate last minute study requests, staff coverage (holidays, snow days, overtime), etc.
Our team provided metrics a few years back to validate the need for additional employees as the current team was exerting 50-60hr./person/week within a 6 member team. The team is now at 15+ employees and hiring. Due to the nature of the work from the teams and the results driven attitude, the Study Support group is in high technical demand.