Client Financial Services Manager
- Planned, directed and monitored performance of Client Financial Services activities and accountabilities. This included Fee for Service payment processing, Medicare managed care and commercial health plan enrollment and premium billing.
- Provided management oversight and responsibility for meeting service level agreements for multiple clients based on the outsourcing agreements negotiated.
- Served as lead representative across multiple projects to support ongoing CFS improvement efforts.
- Partnered with Operations Support Services to develop, lead, manage and oversee continuity for new business and existing process improvements pertaining to the Client Financial Services Department.
- Participated with account implementation teams to plan and execute client financial service functions into the overall operation readiness planning.