• Johannesburg Gauteng

Ruaan du Plessis

Retail Manager

Bioraphy

I am a 25 year old brand manager and live in the leafy streets of Johannesburg with my life-partner. I have 5 years of small business management experience in various positions of the retail industry. I love to travel Europe on small budgets, especially Italy. Spending time with friends and family is important to me. Mossel Bay is my home-town. Learning excites me and no challenge is too big. 

Work History

Work History

BRAND MANAGER + BUYER

Apr 2012 - Present
Bianco Blu Stationery CC

Duties & Responsibilities

Setting & reaching sales targets and increasing profits 

Dealing with customer service issues such as queries / complaints and maintaining & increasing standards of customer service

Interviewing and recruiting new staff 

Supervising managers and organising staff training, timetables and holidays 

Overseeing stock control and receiving orders 

Analysing sales information and producing sales projections 

Organising promotions and advertising campaigns 

Managing and driving team performance

Selecting new products and reviewing the old

Getting feedback from customers and reacting to any changes in customer demands

Pricing and budgeting

SUPPLY CHAIN MANAGEMENT

Apr 2012 - Present
Bianco Blu Stationery CC

Duties & Responsibilities

Overseeing stock control & monitoring stock levels

Organising transport at competitive prices

Making sure suppliers have enough stock to meet store demands

Overseeing the ordering and packaging process

Planning delivery timetables to make sure goods arrive at their destination

Overseeing arrival of shipments & customs clearance and assigning the correct tariff codes to products

WEB STORE MANAGER

May 2011 - Present
Campo Marzio

Creating product-web content for online store. Creating web-ready images, creating and editing online product descriptions, liaising with web creator, dis-patch and control of online inventory. General maintenance, analytical reporting and increasing profits through negotiating best online delivery costs, product placement and appeal.

STORE MANAGER

May 2011 - Mar 2012
Campo Marzio

Assisted customers to choose between the company’s array of goods, processed payments and maintained a high level of customer service, whilst reaching store  sales targets, increasing profits and responding to customer complaints and queries.

SALES ASSISTANT

Mar 2010 - Apr 2011
Campo Marzio

Assisted customers to choose between the company’s array of goods, processed payments and maintained a high level of customer service, whilst reaching store and personal sales targets. 

Education

Education

IMPORT + EXPORT MANAGEMENT CERTIFICATE

Jun 2013 - Nov 2013
University of Cape Town course presented by GetSmarter

Certificate in basic Import + Export management. 

MATRIC

Jan 2008 - Dec 2008
Hendrik Verwoerd High School

Skills

Skills

COMPUTER 

IWORK

Macintosh Pages, Numbers & Keynote

MS OFFICE

Microsoft Excel, Word and Powerpoint.

Qualities

Good team leader 5/5

Planning skills 5/5

Plenty of initiative and can work unsupervised 5/5

Good communication skills 5/5

Attention to detail 5/5

Ability to use spreadsheets, databases and other IT programmes 5/5

Good written and spoken communication skills 4/5

Ability to remain calm under pressure and make decisions quickly 5/5

Happy to take on plenty of responsibility 5/5

Approachable 5/5

Good at accounting and IT 4/5

Business sense 5/5

Organised and practical 5/5

Spot the next big thing & have commercial acumen 4/5

Have a passion for retail 5/5

Have analytical skills 5/5

Multi-task 4/5

Confidence, drive and enthusiasm 5/5