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Bioraphy

I am a 25 year old brand manager and live in the leafy streets of Johannesburg with my life-partner. I have 5 years of small business management experience in various positions of the retail industry. I love to travel Europe on small budgets, especially Italy. Spending time with friends and family is important to me. Mossel Bay is my home-town. Learning excites me and no challenge is too big. 

Work experience

Apr 2012Present

BRAND MANAGER + BUYER

Bianco Blu Stationery CC

Duties & Responsibilities

Setting & reaching sales targets and increasing profits 

Dealing with customer service issues such as queries / complaints and maintaining & increasing standards of customer service

Interviewing and recruiting new staff 

Supervising managers and organising staff training, timetables and holidays 

Overseeing stock control and receiving orders 

Analysing sales information and producing sales projections 

Organising promotions and advertising campaigns 

Managing and driving team performance

Selecting new products and reviewing the old

Getting feedback from customers and reacting to any changes in customer demands

Pricing and budgeting

Apr 2012Present

SUPPLY CHAIN MANAGEMENT

Bianco Blu Stationery CC

Duties & Responsibilities

Overseeing stock control & monitoring stock levels

Organising transport at competitive prices

Making sure suppliers have enough stock to meet store demands

Overseeing the ordering and packaging process

Planning delivery timetables to make sure goods arrive at their destination

Overseeing arrival of shipments & customs clearance and assigning the correct tariff codes to products

May 2011Present

WEB STORE MANAGER

Campo Marzio

Creating product-web content for online store. Creating web-ready images, creating and editing online product descriptions, liaising with web creator, dis-patch and control of online inventory. General maintenance, analytical reporting and increasing profits through negotiating best online delivery costs, product placement and appeal.

May 2011Mar 2012

STORE MANAGER

Campo Marzio

Assisted customers to choose between the company’s array of goods, processed payments and maintained a high level of customer service, whilst reaching store  sales targets, increasing profits and responding to customer complaints and queries.

Mar 2010Apr 2011

SALES ASSISTANT

Campo Marzio

Assisted customers to choose between the company’s array of goods, processed payments and maintained a high level of customer service, whilst reaching store and personal sales targets. 

Education

Jun 2013Nov 2013

IMPORT + EXPORT MANAGEMENT CERTIFICATE

University of Cape Town course presented by GetSmarter

Certificate in basic Import + Export management. 

Jan 2008Dec 2008

MATRIC

Hendrik Verwoerd High School

Skills

COMPUTER 
IWORK

Macintosh Pages, Numbers & Keynote

MS OFFICE

Microsoft Excel, Word and Powerpoint.

Qualities

Good team leader 5/5

Planning skills 5/5

Plenty of initiative and can work unsupervised 5/5

Good communication skills 5/5

Attention to detail 5/5

Ability to use spreadsheets, databases and other IT programmes 5/5

Good written and spoken communication skills 4/5

Ability to remain calm under pressure and make decisions quickly 5/5

Happy to take on plenty of responsibility 5/5

Approachable 5/5

Good at accounting and IT 4/5

Business sense 5/5

Organised and practical 5/5

Spot the next big thing & have commercial acumen 4/5

Have a passion for retail 5/5

Have analytical skills 5/5

Multi-task 4/5

Confidence, drive and enthusiasm 5/5