To find a job atmosphere in which I can not only have fun, and enjoy what I do, but utilize all of my personal skills available to me to their maximum potential. Also to create greater earnings, personal appreciation, and economic self sufficiency than in my current position.
Jul 2008 - Jun 2014
Guest Experience [Entertainment] Model Citizen (July 2008 - Sept 2008)
Standard entry level entertainment employee, a staff member in the park operations. This position was short lived because I was requested by a visiting Guest Experience manager as one of the first three test trainers who all eventually became part of the training staff.
Guest Experience [Entertainment] Trainer (Sept 2008 - March 2010)
Supervising staff and entertaining park guests, everything from talking to Johnny Thunder in the Jungle Expedition to operating the Dragon Ride, to being Professor Brick-A-Brack in the Factory Tour. During my time as an Entertainment trainer the Model Builder workshop became a huge up-sale opportunity of which I was regularly one of the top 3 sellers within the department
Photo Department Lead - Management (March 2010 - July 2011)
Supervisor for Photo Sales in both Ride and Freestanding Photo-Op.
Photo sales improved greatly upon my transfer to the department, and I was instrumental in Photo's Seccession from being a sub-department of the Food and Beverage Dept.
Photo sales increased exponentially through combination packages and special offers during my leadership. Under restructure department was dissolved.
Duty Manager (July 2011 - October 2012)
Supervisor for center wide operations with duties including but not limited to opening the center, evening reporting, customer service / recovery, weekly financial / attendance reports, health and safety reporting, IT point of contact for both merlin and wincor systems, and payroll for three departments. Center wide cleanliness and functionality are my primary concerns with this position. During my stint as photo lead a few shifts a week were devoted to this on a rota, however the needs of the center became such that I was asked to do only shifts of this nature on a full time basis.
Cash Controller (October 2012 - June 2014)
Processing and recording of daily financial deposits, paperwork, voids/returns, manifests, discrepancies and various other paperwork protocols put into place to encourage staff accuracy and honesty. During this time frame my efforts were focused to alleviate back logs and encourage a more streamlined and secure process in a full reorganization effort.
During this timeframe I often reprised my former role as Duty Manager to supplement the departure and increased demands of management members in combination with my Cash Controller duties.
Honors / Awards Recieved:
MC (Employee) of the month for August 2009
Most Dependable (2013 Holiday Party)
Star Performer of the month December 2013
Reason for Leaving:Aggressive restructure within the department and reduction of Full time employees led to a separation of employment on the company's behalf.
Sep 2007 - Sep 2008
Cashier / Staff
Job Duties: Register operation. Costume advisement. Store setup / teardown. Customer service, and monitoring of Fitting Rooms.
Reason for Leaving:
Employment was seasonal in nature and the demands of my non-seasonal job did not allow enough availability for the company's liking due to conflicting schedules.
Dec 2001 - Feb 2008
Tournament Shirt Printing
Job Duties: Receiving orders for custom shirts at Hockey tournaments, recommending house decals to increase margin, (created the multi decal up-charge) and then creating them using decals and heat presses. Cash handling / Register operation, and organization and maintenance of inventory.
Reason for leaving:
Company outsourced local printing operations and condensed their primary operations to Michigan (formerly Bensenville, IL)
Nov 2006 - Mar 2007
Server / Staff
Job Duties: Floor operations including seating guests, serving guests, training new staff, aiding in the hiring of new staff, and conveying a positive image of a brand new nightclub / restaurant to the community. All side items were sold a la carte style with rare holiday special exceptions.
Reason for leaving:
Insufficient / Unstable compensation.
Feb 2005 - May 2005
Job Duties:Promotion of Mixmaster Throwdown branded events through being present at the events, and externally publicizing events while offering potential guests discounts for speaking to me about attending.
Reason for leaving:
Low attendance numbers due to inability to externally market for events due to age.