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Summary

Diligent, charismatic, dogged and resilient professional. Enthusiastic about learning and also, helping organisations enable change. I demonstrate competence through the application of skills honed through my years of practice as a professional.

I have employed: strategic analysis and critical thinking; collaborative and elicitation skills; technical and analytical skills to identify choke points; create efficient processes and deliver solutions.

Engaged with diverse and cross functional teams as a Requirements Engineer to: establish functional requirements from stakeholders; verify and validate requirements; and interpret validated results to implementation managers for the development of  solutions, in alignment with business objectives.

Use established procedures to solve standard, straight-forward problems. Can perform routine assignments based on detailed instructions and past practices. I long to gain knowledge and with the use of wisdom, apply such knowledge to the proffering of creative and innovative solutions.

Skills and Abilities

  • Proven capability with data verification, data analysis, and data management. 
  • Strong knowledge of support architecture. I have a good understanding of the principles of the agile methodology and how to apply it to day-to-day processes.
  • A self-taught Graphics & UI Designer skilled with the use of The Adobe Suites to create a decent UI/UX experience.
  • Substantial knowledge of web design and web development using HTML5, CSS3 and various JavaScript frameworks.
  • Proficiency in database management using Microsoft SQL.
  • Advanced knowledge of data-driven Silverlight applications using Visual Studio LightSwitch.
  • I also have a good knowledge of blog management and digital marketing with expertise in Google Analytics, Adwords, Facebook Insight and other social marketing tools.

Professional Experience

Dec 2016Present

Electronic Banking and Implementations Consultant

Citibank Nigeria Limited
  • Ensure that all Cash Management online banking customers are added to system with appropriate users.
  • Developing and leading the initiatives for the Company’s digital delivery systems to include online and mobile Banking offerings, bill matrix and payments 
  • Handles calls which may include researching and satisfactorily resolving various electronic banking problems for customers and branches.
  • Ensure that all customer requests are addressed in a timely, accurate and professional manner; to include opening, maintaining and closing products and services
  • Participate in product development and deployment
  • Work alongside the sales team to ensure that the target markets are properly acquainted with our products and e-banking solutions
  • Responsible for communication with sales management team to coordinate product strategies 
  • Frequent visits to clients’ office for products demo, and also to introduce them to new products and features.
  • Visit clients for products on-boarding and training
  • Review systems reports daily, weekly or monthly to monitor system and customer activities. Immediately address issues discovered in accordance with bank and department procedures.
  • Initiate daily, weekly and monthly transaction activity reports
  • Support account analysis system
  • Review procedures for optimum efficiency 
  • Developing and implementing process improvements
  • Working with Testing and Compliance Specialists to implement and complete e-banking risk assessments - Identifying those risks and initiating test controls designed to minimize them.
  • Communicating results to Compliance Department, Business Unit Compliance Specialist, and Business Unit Management.
November 2015 November 2016

Analyst

Seina Marine

Successfully helped with moving the company from old legacy CRM to Quickbook’s cloud based Intuit. I helped brainstorm and form effective solutions to the company's various business enterprise problems.

  • Kept maintenance of accurate records and control reports.
  • Performed data entry activities when needed.
  • I automated repetitive tasks and converted records to electronic data for storage.
  • As one of Seina's system analysts, I designed and documented work flow. I helped with data reporting. I was also tasked with documenting manual paper processes, identifying new business requirements, and automating the processes.
November 2013October 2015

Analyst

Osmoserve Global Limited

Collaborated with team members to build a cloud based system that effectively monitored the equipment logs. I worked alongside the Senior Payroll Analyst supporting the running of the monthly payroll for both local and expatriate employees, ensuring all statutory reporting is completed and filed and the HR system is kept up to date with accurate employee and contractor information.

  • I was responsible for the documentation and interpretation of business and specification requirements. I prepared user-guides, mock-ups (using Storyboard & Visio) and workflow process.
  • Developed, designed and modified operational and financial reports.
  • Worked with appropriate decision makers to gather information and specifications for analyzing reports on operations.
  • Managed the product backlog and with the use of story points, I was able to delegate alongside with my team members, features that would fit into a sprint and rank them as a matter of priority.
  • Worked with the team to research and analyze complex payment and vendor issues.
  • Created vendor on board process to streamline payments and ensure high payment performance throughout projects lifespan.
  • Collated the information required to prepare the quarterly and annual headcount and payroll forecasts.

Education

Sept 2009Sept 2013

B.SC (HONS) COMPUTER SCIENCE (ICT OPTION)

AJAYI CROWTHER UNIVERSITY, OYO STATE

Professional Qualifications/Membership

IIBA Member– International Institute of Business Analysis

Certified Business Analysis Professional(CBAP) – In View, International Institute of Business Analysis (IIBA)

 

Core Competencies

Project Management 

Data Analysis

Web Design and Development 

Software Development 

Digital Marketing 

UI/UX Design

Special Interests

I absolutely love reading. I derive pleasure from reading and writing. I read at least fifteen pages of a good book every day. I’m also a music and art enthusiast. The music helps with my concentration and efficiency, and the latter helps me relax. I try to do go to the gym as often as I can. Lately, I have also developed a keen interest in Yoga and Pilates. It helps me keep my body and mind in shape. On weekends, when I’m not reading a good book or listening to podcasts, I’m sited in front of the TV, poring over the British Premiership games, cheering my team, The Arsenal on. Just like every other person that grew up as a middle class Nigerian, I’d also love to travel and explore other parts of the world.