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I have 20 years of experience in the Technology industry working as an IT Consultant or IT Manager/Director for such companies as AMC Networks; BBC of London; Best Western Hotels; Compaq; DDB; DisneyTV; ESPN; Gateway; HBO; Honeywell; IBM; Leo Burnett; MGM; NBA; Starcom Media and Young and Rubicam as well as smaller, family-owned businesses.

About Me

I am a technically savvy, business-oriented and forward-thinking professional with a career that reflects both strong leadership qualifications and hands-on IT expertise. That, coupled with my experience in working with new computing architectures and multi-based platforms, as well as my managerial background makes me very well versed in IT. I strongly believe that hands-on expertise is essential to being a first-rate IT Manager. In other words, managers shouldn’t hesitate in getting their hands dirty, so to speak. I am a strong believer in bringing a business value component to a company through the use of technology. Indeed, computer systems should be built to run almost maintenance-free so that the IT department can concentrate on implementing projects that bring real business value to a company. Additionally, I feel that it is essential that the IT department—whether it’s for a small, medium or large company—stay at the forefront of technology because it’s a definitive link in keeping the company current and competitive.

Work experience


Sr. Manager, Infrastructure

HBO Latin American Group
  • Responsible for management and support of the entire Infrastructure across the LATAM region. This includes all corporate based systems: PeopleSoft; Exchange 2013; Citrix XenApp; MS-SQL 2008-2016 clusters, including all Production, DEV, QA and Staging environments.
  • Responsible for management and support of all vMware clusters across: Argentina; Brazil; Colombia; Mexico and Venezuela. Support and maintain all data centers operational 24/7/365, currently utilize 7 data centers spread across South Florida and Latin America.
  • Management of the team of Engineers and Database Administrators that are responsible for keeping the HBO GO, HBO VOD, and the Cinemax GO platforms up and running 24/7/365.Responsibilities include: project management, supervising and mentoring engineers, provide advanced level support for all systems. We are the team that handles all escalations and outages.
  • Team consist of 6 engineers: Oracle and MS-SQL DBA’s; Senior Engineer; Junior Engineer; and Broadcast Engineers..
  • Support and maintain over 2,000+ servers and over 12 petabytes of content (combined virtual and bare metal servers).
  • Provide support to internal technical teams such as: Help Desk; Corporate Application Support; Developers; software Solutions.
  • Manage vendor relationships. Vendors range from: IT consulting to HW and SW sales and integration teams.


  • Upgrade VMware Clusters from v. 5.x to v6.5
  • Migration and consolidation of Citrix environment to Citrix Xendesktop\XenApp 7.x
  • Migrated HBO GO nodes to AWS (QA and Staging only, planning for PROD in 2019)
  • Deployment of HBO GO platform for over 40 counties in the LATAM & Caribbean region (consisted of two four node SQL2016 clusters and 200+ IIS server farm with auto-failover and availability group replication across two data centers)
  • Deployed HBO GO build versions to all nodes simultaneously with little to no downtime.
  • Implemented all SOX readiness procedures that are currently in-place
  • Implemented web based IT portal to centralize all Infrastructure related tools and documentation
  • Created departmental policies and procedures currently in-place
  • Worked with IT Security Officer to develop BC and DR strategy
  • Managed vendor relationships and created new alliances as needed
  • Created official deployment procedures, support playbook and guidelines for the HBO GO platform.
  • Implemented new backup scheme for corporate and all regional offices.
Feb 2010Jun 2015

IT Director

AMC Networks International Latam
  •  Managed a team of six employees with 2 direct reports located in Miami and Buenos Aires which included: an IT Manager; Senior Infrastructure Engineer; Senior Technician; an Oracle Analyst an Oracle DBA and a Systems Administrator, while working from the headquarters located in Miami
  • Responsible for monitoring the infrastructure and supporting the staff (back-office IT) as well as all project roll-outs--we did everything in-house
  • Managing the OPEX and CAPEX budgets
  • Negotiated and approved all vendor agreements for the Latam region
  • Environment consists of: 4 SANs, and two VMware clusters with over 100 virtual machines located in three different data centers
  • All servers with the exception of two backup systems and a file server run on two VMware HA-Clusters in two datacenters. This includes: Active Directory, Exchange 2003 & 2010, Red Hat Linux, Debian Linux, CentOS Linux, Marcos, Windows RDS, Oracle 10G, MS-SQL 2005 & 2008

Projects included:

  • Cisco telepresence 
  • VMware upgrade
  • Exchange integration
  • Exchange upgrade
  • Active Directory upgrade
  • Network infrastructure upgrade


  • Consolidated and managed capex/opex budget for Miami and Buenos Aires
  • Managed and directed integration of exchange and active directory [trust] for both Miami and Buenos Aires
  • Negotiated contracts with Oracle consulting firm in Buenos Aires, reduced outsourcing cost by 30%
  • Managed financial systems migration/consolidation for both the Miami and Buenos Aires offices
  • Build IT department from the ground-up, this includes: hiring of all new staff; inventory and asset management and the build-out of a custom help desk and web-based IT portal
  • Established vendor relationships and developed new purchasing strategy that coincides with the 3-5 year depreciation scheme that is required for SOX compliance by our parent company
  • Built web-based portal to help facilitate SOX compliance and audits for all departments involved with compliance
  • Migration to VMware version 5.5 from 4.1
  • Migrated from Exchange 2003 to Exchange 2010 while also upgrade Blackberry Enterprise system
  • Managed and implemented all the broadcast production systems that are currently in-place
  • Deployed redundant firewall for 200M and 50M circuits
  • Managed and coordinated upgrade of metro-e line from 10Mbps to 50Mbps, then to 1000Mbps
  • Managed and coordinated implementation of high-speed fiber circuit in Buenos Aires office
Mar 2007Jul 2009

IT Manager

  • Oversee and manage the Information Technology department and Interactive department. Act as mentor to system admins and perform hands-on technical duties as needed.
  • Responsible for maintaining and developing departmental budget and full implementation of all Technology and Communications related projects.
  • Position demands extensive project management and hands-on skills while keeping day-to-day IT operations running seamlessly.


  • Developed all of the Business Continuity strategies and IT policy/procedures.
  • Established all of the Sarbanes-Oxley compliance controls, procedures and all preparations related to quarterly audits
  • Avoided a major disaster by recovering Windows 2000 AD (had to seize all roles and move them to a healthy DC, then migrated directory services to windows 2003) this was accomplished without a backup of the system-state during my first week of employment. The main DC was down for over 60 days before I was hired.
  • VMware roll out project- converted all physical Windows based servers to virtual machines, saving thousands of dollars in the process.
  • Resolved data/phone line outage issue with local ISP (power surge was causing data & phone line outages, Bellsouth replaced smart jack cards and all batteries at the MUX for the entire building after an extensive amount of trouble-shooting on our end).
Aug 2004Mar 2007

IT Manager

American Gift Corporation
  • Responsible for all network and systems related issues. Including but not limited to: end user support, server/desktop installations and upgrades, maintenance, software configuration, optimization, security policies and overall system administration.


  • Converted all Windows servers to virtual machines running on In turn saved the company about 60k on hardware/software by using Linux and VMware.
  • Implemented a highly secure infrastructure by building a deep-packet inspection firewall that is based on IP-tables and Linux. Was able to eliminate virus intrusion to the network for two years after implementation.
  • Implemented an NMS based on Nagios and Cacti
Mar 2002Aug 2004

IT Consultant

Grove Networks
  • Provided technical support for clients throughout Dade and Broward County, including but not limited to: troubleshooting all server, workstation or network-related issues; software/hardware configuration and/or installation; and system administration maintenance of Apple OS9x, OS-X, IBM AS/400, Linux, Novell and Windows-based systems.
  • Served as technical lead on new accounts during the pre-and post-sales phases. Evaluate customers’ current network environment, determine the appropriate resource needs and cost reductions.
Nov 2000Mar 2002

IT Manager

MGM Metro-Goldwyn-Mayer
  • Manage day-to-day IT operations including all help-desk issues
  • Implemented Red Hat Linux server used to replace two other servers: WIN-NT 4.0 server running MS-Exchange and IIS; and NOVELL 4.11 used for file/print services.
  • Managed and directed upgrade of AS/400 server from OS/400 V4R2M0 to V4R5M0.
  • Managed the migration to a new ISP, replacement of T1 and frame relay line saving MGM $20,000 dollars a year

in costs.

Apr 1999Nov 2000

IT Consultant

Integrated Computer Solutions
  • Performed service calls to clients throughout Dade and Broward. Clients include: DisneyTV, MGM; NBA; ESPN; BBC of London; Miami Subs corporate office; Star-Media; Leo Burnett; and MGM. Issues included h/w and s/w installation and support for both workstations and servers.
Jul 2009Feb 2010

IT Consultant

RICOTEK Consulting


  • Implemented Active Directory 2003 environment and Exchange 2007 on VMware ESXi 4.0. (Alma DDB)
  • Replaced/Migrated existing VMware ESX servers to ESXi 4.0.
    (Alma DDB)
  • Migrated Exchange 2003 accounts from DDB Miami to Alma DDB’s Exchange 2007 environment. (Alma DDB)
  • Active Directory 2000-2003 migration. (American Gift Corporation)
Oct 1997Nov 1998

Technical Support Enginner Supervisor

The Answer Group


  • From over 1,000 employees, the only technical engineer chosen to help launch all three accounts: Compaq, IBM and Gateway.
  • Was quickly promoted to Technical Support Engineer Supervisor within a little over a year.
  • Created a how-to guide for trouble-shooting tips--which eventually became the official troubleshooting document used for all new employees.




MIAMI Dade College (missing 2 credits)

Computer Science



Apple Certified Help Desk Specialist OS X


OSX Specialist


Microsoft Certified Professional Windows 2000 Server


MS Certified Pro