Sr. Manager, Infrastructure
HBO Latin American Group
- Support and manage day-to-day IT Infrastructure operations for the entire LATAM region. This includes all corporate based systems, the HBO GO & Cinemax GO platform, all customer facing websites, and all broadcast based server platforms (Windows and Linux based).
- Responsibilities include: project management, supervising and mentoring engineers, provide advanced level support for all systems. We are the team that handles all escalations and server, or storage based issues. This includes stand-alone, Citrix based and hypervisor based systems.
- Team consist of six engineers: Oracle and MS-SQL DBA’s; Senior Engineer; Junior Engineer; and Broadcast Engineer.
- Support and maintenance of all vMware Clusters across Latin American region.
- Support and maintain all data centers operational 24/7/365, currently utilize 7 data centers spread across South Florida and Latin America.
- Support and maintain over 1,000 servers and over 12 petabytes of content (combined virtual and bare metal servers).
- Managed Capex and Opex budgets and consolidated yearly support contract renewals with vendors such as: Microsoft; vMware; Citrix and Oracle
- Implemented all SOX readiness procedures that are currently in-place
- Implemented web based IT portal to centralize all Infrastructure related tools and documentation
- Created departmental policies and procedures currently in-place
- Worked with IT Security Officer to develop BC and DR strategy
- Managed vendor relationships and created new alliances as needed
- Created official deployment procedures, support playbook and guidelines for the HBO GO platform.
- Deployment of HBO GO platform for over 30 counties in the LATAM & Caribbean region (consisted of two four node SQL2016 clusters and 200+ IIS server farm with auto-failover and availability group replication across two data centers)
- Deployed HBO GO build versions to all nodes simultaneously with little to no downtime.
- Upgrade VMware Clusters from v. 5.x to v6.x
- Implemented new backup scheme for corporate and all regional offices
- Implement Cinemax GO backup platform