Sr. Manager, Infrastructure
HBO Latin American Group
- Responsible for management and support of the entire Infrastructure across the LATAM region. This includes all corporate based systems: PeopleSoft; Exchange 2013; Citrix XenApp; MS-SQL 2008-2016 clusters, including all Production, DEV, QA and Staging environments.
- Responsible for management and support of all vMware clusters across: Argentina; Brazil; Colombia; Mexico and Venezuela. Support and maintain all data centers operational 24/7/365, currently utilize 7 data centers spread across South Florida and Latin America.
- Management of the team of Engineers and Database Administrators that are responsible for keeping the HBO GO, HBO VOD, and the Cinemax GO platforms up and running 24/7/365.Responsibilities include: project management, supervising and mentoring engineers, provide advanced level support for all systems. We are the team that handles all escalations and outages.
- Team consist of 6 engineers: Oracle and MS-SQL DBA’s; Senior Engineer; Junior Engineer; and Broadcast Engineers..
- Support and maintain over 2,000+ servers and over 12 petabytes of content (combined virtual and bare metal servers).
- Provide support to internal technical teams such as: Help Desk; Corporate Application Support; Developers; software Solutions.
- Manage vendor relationships. Vendors range from: IT consulting to HW and SW sales and integration teams.
- Upgrade VMware Clusters from v. 5.x to v6.5
- Migration and consolidation of Citrix environment to Citrix Xendesktop\XenApp 7.x
- Migrated HBO GO nodes to AWS (QA and Staging only, planning for PROD in 2019)
- Deployment of HBO GO platform for over 40 counties in the LATAM & Caribbean region (consisted of two four node SQL2016 clusters and 200+ IIS server farm with auto-failover and availability group replication across two data centers)
- Deployed HBO GO build versions to all nodes simultaneously with little to no downtime.
- Implemented all SOX readiness procedures that are currently in-place
- Implemented web based IT portal to centralize all Infrastructure related tools and documentation
- Created departmental policies and procedures currently in-place
- Worked with IT Security Officer to develop BC and DR strategy
- Managed vendor relationships and created new alliances as needed
- Created official deployment procedures, support playbook and guidelines for the HBO GO platform.
- Implemented new backup scheme for corporate and all regional offices.