Richard Russo

Work History

Work History
Nov 2006 - Sep 2011

Household Manager

  • Managed the daily operation of the Connecticut and New York residences
  • Directed household staff consisting of housekeepers, chef, nannies, manny, laundress, personal assistant, houseman and handyman
  • Interviewed, hired, trained and terminated household staff. Final decision on all hires and terminations were by principal’s discretion
  • Acted as liaison between principals and staff
  • Responsible for seasonal opening, stocking, staffing, operation and closing of Long Island New York summer beach home
  • Oversaw the submission of expense reports
  • Administration of staff payroll
  • Acted as representative on various projects in the homes
  • Worked regularly with maintenance crews, subcontractors and decorator
  • Oversaw shipping of furnishings, clothing and art to and from family’s residences
  • Coordinated traffic of properties to secure storage facilities in CT and NY
  • Responsible for technology services. Set-up, maintain and troubleshoot: cable and satellite TV services, computer systems, peripheral devices, cellular and land line telephones, lighting and alarm systems
  • Coordinated entertainment functions in the home
  • Inventoried, ordered and maintained stock of household supplies
  • Oversaw maintenance and supporting documentation for family’s vehicles
  • Heavy correspondence related to homes, accounts and attorneys
  • Entrusted with the supervision and guardianship of children at various times, occasionally driving to and from medical appointments and/or picking up from school
  • Facilitated travel arrangements, visas and work permits for staff when traveling with family
  • Performed special projects as directed by the principals
  • Make dining and lodging reservations
  • Ran errands, shopping for homes and principals needs and gift buying and shipping
  • General hands-on maintenance around the homes
May 2001 - Aug 2006

Household Manager

  • Coordinated the daily operations and security of residences
  • Managed household staff: directed, trained, scheduled and liaised between principals and staff. Final decision on all hires and terminations were by principal’s discretion
  • Worked with regular maintenance crews, subcontractors and decorators
  • Oversaw moves of furnishings, clothing and art collection from a 30,000 sq ft home and separate 4,500 sq ft staff/guest house; coordinated divisions of properties to high security storage facilities in CT, arranged shipping of furnishings to other homes
  • Formal table settings and service
  • Able to set-up, maintain and troubleshoot computer systems, peripheral devices, cellular and landline telephones, cable and satellite TV services and in-house entertainment system
  • General hands-on maintenance around the homes
  • Reservations and other appointments for principals and children
  • Errands, banking, shopping - including gift buying, packing and sending
  • Heavy correspondence related to homes, accounts and attorneys
  • Entrusted with the supervision and guardianship of children at various times, occasionally driving to and from appointments and/or picking up from school
  • Performed special projects as directed by the principal
1996 - 2001

Caregiver/Household Management

  • Assisted with Personal care: bathing, grooming, dressing and administration of medications
  • Transfers into wheelchair, car, bed or commode using gate transfer belt
  • Driving, accompaniment to doctors visits, entertainment and travel to seasonal home.
  • General hands-on maintenance of residence
  • Errands and shopping for homes
  • Performed special projects/requests as directed by the principals
1989 - 1996

Butler

  • Coordinated daily operations
  • Supervised household staff
  • Served as personal assistant
  • Formal table settings and service
  • Traveled to seasonal home and made preparations for family’s arrival
  • Errands, banking, shopping, gift buying, wrapping, packing and sending
  • Performed special projects/requests as directed by the principals

Objective

Exceptionally dedicated and personable Household Manager presenting with exemplary experience of providing first-class service within private households. Acknowledged for highest integrity and discretion, meticulous attention to detail and an enthusiastic ‘can-do’ attitude to undertaking a broad range of tasks. Excellent organizational skills and communication abilities. My goal is to deliver to the principals a lifestyle they desire without sacrificing their personal comfort or privacy. 

Skills

Skills

IT / SMART HOME SKILLS SET

  Proficient with PC and Mac technology Microsoft office suite, Adobe Acrobat, Photoshop, Nero and Norton’s Ghost   Software and hardware installations, support, troubleshooting, problem identification and resolution   Blackberry, iPhone, itouch, apple tv and related software and accessories support   Lutron building lighting system   Alerton building automation system   State of Connecticut Notary Public