Chief Human Resources Officer
Reported to the Vice President of Finance and Administration, served as senior human resources executive for the University's staff of 8,700. Responsibilities included, staffing and career development, compensation, employee and labor relations, benefits, diversity and inclusion, work-life/childcare, HRIS, organization development, training, and internal communication.
- Led a comprehensive review of healthcare programs resulting in new healthcare options achieving $2.5M savings annually in healthcare expenses.
- Reorganized the Human Resource function and its staff of approximately 100, in leading and fortifying new culture focusing on workplace excellence, customer service, consultation and business decision support.
- Reengineered staffing and selection processes for the over 1,800 annual staff appointments. Changes resulted in a 17% reduction in time-to-fill in FY08; 13% improvement in the number of positions filled; dramatically enhanced pipeline of candidates for future openings and increased satisfaction from hiring managers.
- Led a cross-functional, multi-level project team in the design of a leadership development program and a supervisory effectiveness initiative.
- Implemented new performance management process for management and professional staff and linked compensation guidelines to performance results. Participation increased from less than 50% in 2004 to almost 80% in 2008.
- Improved labor-management relations by building strong working relationships with Union leadership. Successfully led union-management project to establish consistent approach for goal setting and performance feedback among bargaining unit staff. Off-cycle to contract negotiations, reached agreement to eliminate two of four health plan options for bargaining unit staff resulting in annual savings of almost $1M.
- Led staff diversity and inclusion efforts which established Yale's first Chief Diversity Officer. Achieved a 24% increase in minority representation in the Management and Professional ranks.