Roystern B D'souza

  • Mumbai Maharashtra

Senior C.S.E

Work History

Work History
Oct 2014 - Present

Senior C.S.E

SERCO BPO pvt. Ltd.

Advise customers on train times and fares and other information relevant information to national railways of the U.K. MPH.

Jul 2014 - Oct 2014

Admission officer

MPH (Nariman Point)

Plan and Conduct Seminars at Pan India Level to educate prospective candidates and their parents about Swiss based Education cum earning programs.

Prepare Presentations and quizzes to generate  interest in candidates.

Handle the entire process from registration to Visa approval of a candidate.

Oct 2011 - Nov 2013

Self employed

Career Fountain(Goa)

Liaise as third party for aspirants looking for jobs in countries apart from India. Helped people gain employment in the hotel industry on land and cruise ships in countries like Dubai, U.S.A. and Singapore. MPH(Nariman Point) Admission officer

Mar 2011 - Sep 2011

Admission officer

MPH (Nariman Point)

Plan and Conduct Seminars at Pan India Level to educate prospective candidates and their parents about Swiss based Education cum earning programs.

Prepare Presentations and quizzes to generate interest in candidates.

Handle the entire process from registration to Visa approval of a candidate.

Sep 2010 - Dec 2010

Principal In-Charge

Mumbai College of Hotel Management & Catering Technology

Look after the gross functioning of the brand's 3 branches under its banner.(Mumbai, Alibaug & Satara). Manage Finances and generate profits. Coordinating with various star rated hotels for final placements of candidates.

Jun 2008 - Jul 2010

Business Development Head

NIILM School of BUsiness CBD Belapur, Navi Mumbai

Member of the Pre-opening team of 3 for the institute. Handling the tele calling dept of 10. Training staff to prepare and deliver presentations. Building network Pan India to increase number of admissions.

May 2006 - May 2008

Junior Lecturer

CHAT (College of Hospitality & Tourism) CBD Belapur, Navi Mumbai

Organize Kitchen Practicals & conduct theory classes for first Year BBA in Hotel Management & Travel & Tourism Students. Co-ordinate with other departments in case of parties and functions to look after the general food service operations. Conduct Certificate Course in Cookery on regular basis.

Oct 2005 - Mar 2006

Junior Lecturer

Kapol Institute of Hotel Management Kandivili, Mumbai

Organize Food & Beverage Service Practicals & conduct theory classes for First & Second Year Diploma in Hotel Management & Catering Technology students. In-charge of the Mock Training Restaurant. Assist & conduct Quantity Food Kitchen Practicals. Co-ordinate with other departments to look after the general food service operations in case of parties & functions.

Oct 2004 - Dec 2004

Trainee

Angel's Resort Bardez, Goa

Trained in Banquets department and Specialty Restaurant.(Job description mainly involved set up, service & clearance) Rodas, An Ecotel

May 2004 - Jul 2004

Trainee

Rodas, An Ecotel Mumbai

Trained in all departments with regards to daily operations of the respective departments

Oct 1999 - 2000

Office Assistant

Vinayalaya, Jesuit Training College

Andheri, Mumbai Office Assistant(part time) General Help in Administration Office & Kitchen.

Education

Education
Jun 2004 - Jun 2005

B.Sc. In Hospitality & Hotel Administration

Institute of Hotel Management Catering Technology & Applied Nutrition – Goa

Successfully completed “B.Sc. In Hospitality & Hotel Administration” from “Institute of Hotel Management Catering Technology & Applied Nutrition” – Goa, affiliated to “National Council for Hotel Management & Catering Technology”, Pusa Complex, New Delhi” in the academic year 2004 -2005 securing 62.27% (aggr)

Jun 2001 - Mar 2002

H.S.C

St. Andrews College

Higher Secondary School

Skills

Skills

Interests

Food carving, catering for small parties, guitar playing, poem writing, singing, dancing and trekking.

Soft Skills-

Voice Coaching, speaking clearly