Roy Plummer

Work History

Work History
Mar 2005 - Present

Part Consultant

Scanlon Auto Group

Customer Service which includes parts order for clients and tech's. Shipping parts and receive parts for dealership. By FedEx or Ups. Call clients when parts are in, recommend appointment for parts that needs to be installed. Parts inventory control. Checking in parts and receiving parts.

Mar 2005 - Present

Consultant

Scanlon Auto Group
Part Consultant Customer Service which includes parts order for clients and tech's. Shipping parts and receive parts for dealership. By FedEx or Ups. Call clients when parts are in, recommend appointment for parts that needs to be installed. Parts inventory control. Checking in parts and receiving parts.
Nov 1999 - Mar 2005

Fast Lube Advisor/ Assistant ServiceManager

Scanlon Auto Group

Fast Lube Advisor is a person that would recommend service to customer when they coming for routine maintenance on there vehicle. Such as brakes, tires belt and hoses, wiper blades oil changes, trans services etc. I would write to work order and close the work order for the customer. I would give prices base on recommendation

Nov 1999 - Mar 2005

Fast Lube Advisor

Scanlon Auto Group
Fast Lube Advisor/ Assistant ServiceManager Fast Lube Advisor is a person that would recommend service to customer when they coming for routine maintenance on there vehicle. Such as brakes, tires belt and hoses, wiper blades oil changes, trans services etc. I would write to work order and close the work order for the customer. I would give prices base on recommendation
Sep 1993 - Nov 1999

Tech\ Service Advisor

Glades Ford Lincoln Mercury

I was a Service Tech Assistant I did minor services, such as Oil and Filters Service Brakes, and such like. I also was an Service Advisor for 1997 May to Nov. 1999. I write Repair Orders for client that had services needs, and would recommend services base on the mileages they had on their vehicle.

Sep 1993 - Nov 1999

Service Advisor

Glades Ford
Tech\ Service Advisor Lincoln Mercury I was a Service Tech Assistant I did minor services, such as Oil and Filters Service Brakes, and such like. I also was an Service Advisor for 1997 May Nov. 1999. I write Repair Ordersforclient that had services needs, and would recommend services base on the mileages they had on their vehicle.

Education

Education
Jul 1991 - Jul 1992

Associate of Arts (AA)

New England Institute of Technology

The educational objective of the program is to provide qualified men and women

the opportunity to prepare themselves for careers in the automotive field where they

will be working with automotive dealers, automotive equipment and parts suppliers,

independent repair facilities and automotive franchises.

The p rofessional o bjective o f t he p rogram i s t o p repare i ndividuals a t a n e ntry-toindustry

level of competence for gainful employment in the automotive field in such

capacities as automotive technician, automotive service assistant, light line or general

service technician, or shop supervisor.

Aug 1984 - Jun 1987

General Studies

Glades Central community High