Lauren Blakemore

Lauren Blakemore

Interest

Reading and computers.

Summary

I am looking for a customer focused job. I have had many years working for the public and have won awards for excellence in sales.

Work History

Work History
Jun 2003 - Present

Resume Writer

Self-Employed

Write resumes and other documents for my clients.

Oct 2000 - Jun 2003

Customer Service Representative

United Healthcare

Customer Service RepresentativeResponsible for dealing directly with insured members and physicians concerning claims resolutions and benefit coverage questions.Customer problem resolution and claims processing.Authorized payment of unpaid claims.Explained benefit coverage to members and physicians.Created new customer benefit templates for the “Internet Benefits at a Glance” web page.Prepared and sent out form letters to customers concerning cancellations of benefits.Answered calls on company switchboard.

Jun 1995 - Oct 2000

Shift Manager

Goodwill Industries

Shift ManagerSupervised staff of ten.Scheduled staff.Data entry, cash closings and reconciliations of deposits.Improved displays and organization of staff.

Jan 1993 - Jun 1995

Assistant Manager

Mariannes

Assistant ManagerSupervised staff of ten.Scheduled staff.Data entry, cash closings and reconciliations of deposits.Improved displays and organization of staff.

Education

Education
Jun 1974 - Jun 1976

Associate Degree

Gateway Community College

Skills

Skills

Speak Spamish

Headset phones

Excel

Microsoft Word